How to master the change management process?

Change management process explained

change management process

What is change management?

is the process of managing changes to an organization. It encompasses a wide range of activities, from initiating changes to ensuring that changes are well understood and implemented smoothly.

Change management also includes identifying and addressing potential risks associated with change, managing stakeholder expectations, and tracking progress made during the change process.

Generally speaking, change management begins with identifying a need for change and then planning how to achieve it.

Change managers typically work with key stakeholders (e.g., employees, customers, division managers) to develop a proposal for change, identify potential benefits and drawbacks of the proposed change, and assess risks associated with the proposed change.

After proposing the change, the change manager works with other stakeholders to identify any objections and test communications compatibility. If all goes well, the change goes live.

Although change management is an important part of any organization's process, it's not always easy to carry out. Change managers must be able to anticipate and manage various types of resistance, while also staying organized and focused on the overall goal.

Failure to carry out a change properly can lead to negative consequences for both the organization and its stakeholders.

How does change management process work?

There are different types of change, such as technical, process, and structural. To successfully manage a change, organizations must understand the type of change they are undertaking and have a plan in place to support it. Change management is a process that helps organizations prepare for, execute, and monitor changes.

Change can be disruptive and cause some anxiety for employees.

The goal of effective change management is to minimize disruptive effects to permit the efficient introduction of new information and methods or processes, in order for the organization to continue its ability to operate.

To make changes that your employees can embrace means creating a culture of change within an organization as it is overhauled by:

One way this goal will be accomplished is increasing employee activation through education & motivation . Employee Engagement focuses on connecting with each individual at their own personal level – encouraging them and welcoming potential invention and creativity.

There are many types of change management, but the three most common are process change, technical change, and structural change.

Process change is the most common type of change, and it deals with how an organization operates on a day-to-day basis. Examples of process changes include changing how products or services are delivered or increasing efficiency within an organization.

change management process explained

Technical change is changes to the technologies used by an organization. Changes to technology can include new software, hardware, or processes.

Structural change is changes to the way an organization is organized and its systematization. An example of structural change would be introducing a new organizational model.

How to support change in your organization?

There are a number of ways to encourage change in your organization. Some common methods include:

  • Creating and maintaining an environment that is conducive to creativity and risk-taking
  • Encouraging employees to voice their concerns and ideas openly and freely
  • Providing training and development opportunities that help employees understand and embrace change

Which leadership style is best for effective change management process?

There is no one style that is best for change management, as different types of leaders can be successful in different contexts. Some effective styles include participative leadership, empowering leadership, and and mentoring.

Change management process core principles

  1. Do not change without a plan. Everything needs to be planned in advance to avoid chaos and ensure a successful transition.
  2. Communication is key. Regular communication between all parties involved in the transition is essential to avoiding any misunderstandings or conflict.
  3. Take care of the people who will be affected by the change. Make sure they are aware of what is going on and that they are comfortable with the transition.
  4. Making changes is difficult, but it's important to remember that change is always necessary in order to improve an organization.

Communicate Change

Communicate your goals and plans to those who will be affected by the change. Let them know what they need to do to adjust their behavior or expectations. State how long the change will last, and when it will end.

Implement successful change management process in your organization

  1. Make sure everyone is on the same page about what needs to be changed.
  2. Create a process for making change happen.
  3. Encourage employees to participate in change initiatives.
  4. Set clear goals and objectives for change.
  5. Define the boundaries of change and be sure everyone understands them.
  6. Make a plan for changing behavior, and then hold people accountable.
  7. Develop a communication strategy for change, including holding meetings, issuing memos, and creating posters or flyers.
  8. Train employees in new skills needed for the change initiative.
  9. Celebrate success along the way!

Challenges in change management processes

Change management is a process of planning, implementing, and monitoring changes to organizational systems and activities.

change management processes

The goal of change management is to ensure that the changes are effective, efficient, and customer-centric.

  1. Managing expectations: It is important to manage expectations of all involved in the change process—employees, managers, customers, and suppliers. Managers should communicate clearly what they expect from employees during the change period and provide appropriate training.
  2. Planning for change: In order to successfully manage change, organizations need to have a well-planned change process in place. This involves creating a roadmap that spells out the steps needed to implement the changes, including identifying who will be responsible for each step.
  3. Engaging employees: When implementing changes, it is important to engage employees as early as possible. This can be done through participative approaches such as team meetings or individual briefings.
  4. Ensuring that changes are implemented efficiently: Changes need to be implemented in a timely manner so that they can be tested and refined. This requires efficient planning and implementation processes, as well as effective communication and coordination throughout the organization.
  5. Monitoring the impact of change: Once changes have been implemented, it is important to monitor their impact on both the organization’s performance and its customers’ perceptions. This can be done through surveys, focus groups, or other qualitative techniques.

Popular models for results driven change management process:

  1. , which is a technique used to identify and analyze the Strengths, Weaknesses, Opportunities, and Threats associated with an organization or situation.
  2. Change management plan, which outlines how the organization will implement change and manage resources during the change process.
  3. Change management team, which includes individuals who work responsible for implementing change in an organization.
  4. Change management tool, which provides an effective way to manage change.
  5. Continual learning, which is essential for organizations to stay ahead of the changes in their industry or sector.


Change management is a process that helps organizations manage the transitions from one state to another, usually involving the introduction of new systems, processes, or organizational structures.

It is an essential part of any organization and often requires a comprehensive and coordinated effort from various departments and individuals. In order to ensure a smooth transition, it's important to have a clear understanding of the change process and how it works.

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11 ways to improve employee retention [Tips That Work]

improve employee retention

Improve employee retention

What are main reasons employees leave their jobs?

Some common reasons employees leave their jobs include wanting a change of scenery, feeling overworked or undervalued, being dissatisfied with the boss/work environment, and wanting to start their own business.

How can managers improve employee retention rates?

There are a number of ways in which managers can improve rates. One way is to create a supportive and positive work environment where employees feel appreciated and valued.

Another way is to provide employees with job opportunities that offer a good balance between challenge and duties, as well as adequate benefits and compensation.

Additionally, managers can help ensure that employees are given training and guidance on how to develop new skills or increase their productivity.

What steps should you take to reduce employee turnover?

Some things that an organization can do to reduce employee turnover include:

  • Communicate the company's policies and procedures regarding employee departures.
  • Provide employees with accurate information about their benefits and compensation.
  • Ensure that employees feel valued and have a positive work environment.
  • Empower employees to manage their own careers by providing them with access to career resources, such as Employee Assistance Programs (EAPs).

How can organizations help retain top talent?

Organizations can help retain top talent by offering competitive salaries, providing flexible work hours, and offering benefits such as health insurance.

How to improve employee retention:

  • Promote a positive work-life balance for employees. This can include flexible work hours, parental leave options, and wellness programs.
  • Offer incentives for employees who stay with the company for a certain period of time. These could include tuition reimbursement, performance bonuses, or other perks.
  • Make it easy for employees to communicate with one another and report Problems or concerns. This could include tools like chat rooms or anonymous reporting mechanisms.
  • Offer training and development programs that focus on gaining employee skills and knowledge. This can help employees to grow and develop their careers with the company.
  • Offer additional support to employees who are experiencing personal or family issues outside of work. This could include flexible work hours, counseling, or other resources.

Communication is crucial for higher employee retention

Employees want to feel like they're part of a team, and they need to feel that the company is taking their concerns seriously.

Communication is key in maintaining relationships with employees and keeping them informed about changes and developments.

Ineffective communication can lead to disgruntled employees who may find other opportunities, or simply quit. By making sure all employees are aware of changes, you can help reduce employee turnover and maintain positive relationships with your team.

Career development as a way to improve employee retention

There is no one-size-fits-all answer to this question, as the best way to improve employee retention may vary depending on the individual company and its specific circumstances.

However, some measures that may be effective in improving employee retention include providing career development opportunities and developing a positive .

Employee recognition increases employee retention

There is a positive correlation between employee recognition and employee retention. Studies have consistently shown that organizations that provide employees with recognition (e.g., awards, bonuses, privileges) are more likely to retain their best employees.

In addition, research has also shown that when employees feel appreciated and respected, they are more likely to stay with the organization long term.

Use employee surveys and feedback to improve employee retention

Employee surveys and feedback can help improve employee retention. Surveys can help employees understand their work environment, assess the impact of their work on organizational goals, and provide feedback for improvement.

Feedback may be used to address issues that are causing employees to leave or that need to be addressed in order to retain current employees.

Job security encourages higher employee retention rates

There is a positive correlation between employee retention rates and company security. When employees are retained, it is less likely that they will leave to work for a competitor.

Furthermore, when employees feel secure in their jobs, they are more likely to take on new challenges and develop their skills.

This leads to increased productivity and efficiency within the organization. In turn, this helps to protect the company's assets and keep its profits high.

Employee retention rate a key HR metric

The employee retention rate is a key HR metric that measures how many employees stay with a company for a specific period of time. By understanding the rate at which employees are leaving, businesses can determine whether they need to make changes to their strategy or practices in order to keep more employees.

How to calculate employee retention rate

The employee retention rate is the percentage of employees who continue to work for a company over a specified period of time. To calculate the retention rate, divide the number of employees who left the company by the total number of employees at the end of the stated period.

Use employee retention rate in your HR employee dashboard

It's important to keep track of employee retention rates in order to ensure you're not losing good employees to other companies.

A high retention rate can signal that your company culture is appealing and supportive, while a low retention rate may indicate that there are areas that need improvement.

Retaining employees is a challenge that businesses face on a regular basis. Whether it's due to a lack of available jobs or an unhappy workforce, retaining the best employees becomes a top priority.

By following the strategies outlined in this blog, you can improve employee retention and achieve your desired goals!

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What Is SEO Content Writing?

SEO Content Writing

content writing for seo

SEO is the process of creating quality, engaging online content that can help your website rank higher in search engine results pages.

This type of writing focuses on including high-quality keywords and phrases within your articles so that they are eligible for inclusion in Google.

Through this method, you can increase traffic to your website without having to incur expensive advertising costs or hire a technical team to manage SEO for you.

As experienced writers who understand the importance of good SEO content, our aim is always to produce article copy that ranks well in search engines and delivers on its promise as valuable reading material for both consumers and webmasters alike.

SEO content writing is the process of producing quality, engaging copy that helps your website rank higher in search engine results pages (SERPs).

This can be accomplished through a number of approaches, including creating original essays and articles, submitting high-quality quotes or case studies to relevant publications, and developing clever marketing concepts that are optimized for search engines.

The key to successful SEO content writing

The key to success with SEO content writing is staying up-to-date on the latest trends and techniques. In addition, it's important to employ clear grammar and punctuation standards as well vocabulary when crafting your text.

Furthermore, make sure to focus on entertaining readers while still educating them about the topics you are discussing. Finally, use social media platforms like Twitter and Facebook to build relationships with potential customers and clients who may be interested in what you have to offer.

Why use SEO content writing services?

There are many reasons why you might choose to use SEO . Perhaps you need help creating original and engaging copy that can improve your website's ranking in Google, Yahoo!, or other search engines.

Or maybe you need assistance with improving the visibility of your blog posts and social media content. Whatever the reason may be, using a professional writer is an effective way to ensure high-quality results.

Writers typically have years of experience in marketing and web design, so they know how to write catchy headlines, create compelling paragraphs, and develop comprehensive strategies for promoting your website online.

They also understand the latest trends in SEO techniques and are able to recommend solutions that will work best for your specific needs.

writing seo content

By hiring a skilled writer like this, you'll be able to produce top-quality content that meets both technical requirements and consumer expectations – making it easier than ever for people who want information about certain topics found on websites such as yours!

When it comes to SEO content writing, there are a number of reasons why you might choose to use our services.

Firstly, we understand the importance of delivering high-quality content that is optimized for search engines. This means that our writers always have a clear understanding of how to write engaging and informative pieces that will help your website rank higher in the SERPs.

Furthermore, since most consumers never stop browsing online, it is important for your site's content to be fresh and engaging at all times. Our team strives hard to keep up with current marketing trends so that your copy reads like something brand new every time someone opens it.

And lastly, using social media platforms like Facebook and Twitter can be an effective way to promote your business or product across multiple channels simultaneously.

So what are you waiting for? Contact us today and start experiencing the wonders of SEO content writing!

When It Comes to SEO – Content is King

SEO is all about optimizing your website for maximum visibility in search engines. And the most effective way to do this is by creating high-quality content that is relevant to your audience and easy to find.

In order to create high-quality content, you need to have a solid understanding of SEO principles and techniques. If you're not familiar with these concepts, visit our blog post on what makes great content for SEO.

Once you've got a good grasp on the basics, it's time to start creating your own content. Here are some tips for writing quality SEO content:

Write about topics that are relevant to your audience.

When you write content that is relevant to your audience, you're more likely to keep them engaged and informed. Make your content easy to read and understand.

Your readers should be able to follow the structure of your article and understand what you're saying without having to Google search for supplemental information. Keep your language clean and correct.

Google prefers websites that are well-written and free of spelling errors. Avoid plagiarism. Using other people's words without properly attributing them is considered plagiarism and can often result in decreased rankings.

Make sure your content is updated regularly. Your website's ranking will be affected by the quality of your content, so make sure it's updated on a regular basis.

SEO content writing service benefits for business

  1. SEO content writing service can help you boost your website's ranking in the search engines.
  2. It can also help you improve click-through rates, traffic, and customer conversion rates.
  3. A well written and optimized website will always attract more customers.
  4. Writing good SEO content does not have to be expensive.
  5. SEO content writing services can help you achieve better visibility on the web.
  6. They can help you improve your website's rankings on search engines.
  7. They can help you attract more visitors to your website.
  8. They can help you increase brand awareness.
  9. SEO content writing service can help you to improve your website ranking and visibility.
  10. It can help you to attract more web traffic and generate leads for your business.
  11. You can hire a content writing service that specializes in SEO content writing.
  12. They will create high-quality, engaging, and original content that will help your business reach its target audience.
  13. SEO content writing service helps businesses achieve better visibility online.
  14. It helps in attracting more online traffic and leads to higher sales.
  15. SEO content writing service helps in increasing brand awareness and creating a positive online reputation.

Our SEO Content Writing Approach

  1. Offering an SEO content writing approach that is unique and tailored to the needs of your business.
  2. Utilizing a team of experienced writers who will produce high-quality articles that are focused on your target audience and goals.
  3. All articles are checked for grammar, spelling, and overall quality before being published to ensure that you receive the best possible results.
  4. We understand that your time is important, which is why we take care to write content that is easy to read and understand.
  5. Our team of experienced writers ensures that each and every piece of content is high quality and engaging.
  6. Our approach combines the latest SEO techniques with a focus on creating valuable and interesting content.
  7. We aim to help you achieve the results you're looking for, so contact us today to get started!

Our team of experienced and passionate writers are here to help you with your SEO efforts. Offering a wide range of services that includes content writing, web development, and Google AdWords campaigns management.

Providing an affordable and quality service that will help you achieve your desired results quicker than ever before!

We have a team of experienced SEO content writers who are passionate about their work. Our team has the ability to produce high-quality, engaging and keyword rich content that will help your website rank higher in search engines.

We take pride in our writing skills and will ensure that your content is of the highest quality before it is published online. Our team can quickly create a fresh piece of content that fits the needs of your business and targets specific keywords or phrases

writing seo articles

We have a team of experienced and talented writers who are experts in SEO content writing. We understand the importance of and know how to use keyword optimization techniques to achieve your desired results. We have a reputation for being reliable, fast and affordable – so you can be sure that we will deliver the quality you require

SEO optimized content

  • Write high-quality, SEO optimized content that helps your website rank higher in search engines.
  • Develop and publish content on a regular basis to keep your website ranking well.
  • Get help from our team of experts to develop or improve your content strategy for better rankings.

Get started today!

Contact us to get a free quote based on your specific business content writing needs

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How To Set Up An LLC The Simple Way

set up an llc

Set Up An LLC

If you're planning on starting a business, one of the best ways to go about it is to set up an . LLCs offer a lot of advantages, including the ability to shield your personal assets from liability, reduce tax bills, and more.

In this article, we'll provide you with all the details you need to set up an LLC and get started running your business in the safest and most effective way possible. So read on and learn how an LLC can help you grow your business!

When to Use an LLC for Your Business

There is no one answer to this question since it depends on your specific business and the legal requirements in your region. However, some general tips can help you decide when an LLC might be a good fit for your business:

If you plan to operate your business as a or partnership, an LLC may be the best option for you. This is because Form LLC does not require more than one owner, which is often the case with small businesses.

If you anticipate raising capital through outside investors, an LLC may be a better option than a corporation.

This is because LLCs are treated as separate legal entities, which means that they have their own legal rights and limits on their ability to participate in lawsuits or engage in cross-ownership.

If you plan to hire employees or outsource some services to third-party contractors, an LLC may provide the best

way to protect your business's assets and keep information about your customers and employees confidential.

Ultimately, it is important to consult with a legal professional to determine the best option for your specific business situation.

Common LLC Mistakes and How to Avoid Them

There are a few things to watch out for when forming an LLC. Here are a few mistakes that can be made and some tips on how to avoid them:

1. Failing to Members Meeting: One of the most important steps in forming an LLC is holding a members meeting. This allows all of the members to approve the LLC’s by-laws, elect officers, and make decisions about how the business will run.

If this meeting is not held, the LLC may not be able to operate as intended.

2. Creating an Incorrect Name: When naming your LLC, make sure to choose a name that is unique and will represent your business well. Avoid using names that are already in use or similar to existing businesses.

Also, be sure to check with the state in which you plan to incorporate if there any restrictions on the name you choose.

3. Failing to Prepare a Dissolution Form: In order to dissolve your LLC, you will need to prepare and file a dissolution form with the state.

Make sure to include all of the LLC’s records, including financial information, membership lists, and any other important information.

4. Not Protecting Your LLC Name: When registering your business name with the state, be sure to protect it by filing a trademark application if you have one and establishing a copyright.

This will help ensure that your name is not used by another company without your permission.

5. Not Cooperating with Investigations: If you become subject to any legal investigation or inquiry, be sure to comply fully with any requests for information from the investigator. This will help protect both your personal and business interests.

6. Failing to Register LLC Documents: All of the important documents related to your LLC – including member information, by-laws, and financial records – must be registered with the state. Failure to do so may result in penalties.

7. Not Following Business Regulations: LLCs are required to follow many business regulations in order to ensure that they run smoothly and efficiently.

Make sure to follow all of the requirements related to your type of business, such as filing taxes, maintaining adequate insurance coverage, and complying with wage and hour laws.

The Pros and Cons of Setting Up an LLC

When starting an LLC, there are a few pros and cons to consider. Some of the benefits include:

  • LLCs are easier to set up than regular businesses.
  • LLCs can be more tax efficient than regular businesses.
  • LLC owners can share voting rights and profits equally among themselves.
  • LLCs can offer limited liability protection to their owners.
  • LLCs can be more flexible than regular businesses when it comes to operating procedures and policies.

On the other hand, some of the disadvantages of setting up an LLC include:

  • LLCs are generally more expensive to set up and operate than regular businesses.
  • LLC owners cannot issue stock or borrow money through an LLC, so they may have to invest more money into the business than they would with a regular business.
  • LLCs are not as well known and popular as regular businesses, so they may have a harder time getting financing and attracting customers.

How To Set Up An LLC – Choose the Right Type of LLC

There are many different types of limited liability companies (LLCs), and the best type for your business depends on a variety of factors.

Here are some tips to help you choose the right LLC for your business:

1. Decide what kind of business you want to start. There are three main types of LLCs: general, limited liability company with shared profit/losses, and limited liability company without shared profits/losses.

2. Consider how many members your LLC will have. A general LLC has only one member, while a limited liability company with shared profits/losses has as many as 50. A limited liability company without shared profits/losses does not have any membership requirements.

3. Consider your business's legal structure. An LLC can be either Delaware or Nevada-based, and the type of business it can conduct will determine the state in which it is registered.

4. Decide what tax status you want your LLC to have. An LLC can either be treated as a corporation for federal tax purposes, or as a sole proprietorship for state taxes.

5. Consider your business's vision and strategy. When choosing an LLC, it is important to decide how you want to structure your business and what its long-term goals are.

Conclusion on How To Set Up An LLC

LLCs (limited liability companies) offer many benefits, including the ability to operate as a business in your own name with less financial risk than owning a business as an individual.

To set up an LLC, you'll need to gather the following information:

  • Name of the company
  • Business formation documents (, certificate of authority, and annual report)
  • Identification number (EIN or federal tax identification number)
  • Corporate seal or other identification device
  • Authority to transact business in your state or jurisdiction of incorporation

Once you have all of this information, you can start the LLC formation process by filing all of the required documents with your state's secretary of state. It's important to note that you will likely need to pay for this service, as it is a mandatory requirement for most states. You can find more information on forming an LLC on the IRS website.

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What is workflow management?

what is workflow management

Workflow management

is the application of systems engineering and engineering methodologies to manage the process of creating and executing a work plan. Work is divided into tasks or projects, which are then broken down into subtasks.

The individual subtasks are then planned and organized in a way that allows for consistent execution. This organizational structure allows for monitoring, trending, and review of progress.

Planning tasks and schedules in a way that makes the most efficient use of your time is essential for both personal and professional success.

There are a few important factors to keep in mind when planning your time:

  1. What do you need to accomplish in order to meet your goals? When planning tasks, prioritize the items that will have the biggest impact on your success.
  2. How can you minimize the amount of work you have to do? Plan your tasks so they can be completed as quickly as possible.
  3. What are your available resources? Consider how you can use your time more efficiently and effectively.
  4. Regularly review your schedule and plan changes if necessary. Update your plans as you go along to reflect the latest developments or changes in your situation.

How does workflow management help organizations?

Workflow management helps organizations to better organize their work, which makes it easier for employees to get their jobs done.

Workflow management also helps to identify and resolve problems early, which can save businesses time and money.

How do you create a workflow in an organization?

A workflow is a system of coordinated activities that people use to get work done. In an organization, a workflow can help people track their work and stay organized. To create a workflow, you first need to identify the tasks your team needs to complete.

You then need to create a schedule for each task and assign it to specific people. Finally, you need to make sure everyone follows the schedule and completes their tasks on time.

Workflow Management Tools

The workflow management tool helps automate repetitive tasks and keep the work flowing. It can be used to improve the efficiency of work by automating steps and working with systems that are automated.

A workflow management tool can be used to improve the efficiency of work by automating steps and working with systems that are automated. There are different types of workflow management tools and each can be used for a different purpose.

Some of the most common uses for workflow management tools include:

  1. improving the efficiency of work by automating steps and working with systems that are automated
  2. managing projects by tracking and tracing tasks and dependencies
  3. improving communication and refinement of tasks through collaboration tools
  4. managing information by tracking changes and updates to files
  5. ensuring accuracy and consistency of work by tracking DTDs, templates, and best practices

How do you manage and monitor workflows?

There are a number of different ways to manage and monitor workflows. Some common techniques include:

  • Tracking the progress of individual tasks by using a tracking system
  • Automating certain tasks to keep them organized and efficient
  • Monitoring the status of workflows and adjusting processes as needed
  • Reviewing and troubleshooting workflows on a regular basis

Workflow management best practices

The following are some workflow management best practices:

  1. Use a workflow management tool to create and manage workflows.
  2. Use predefined and customizable workflows to automate tasks.
  3. Use flow charts and other visual tools to depict the steps in a workflow.
  4. Review and test workflows regularly to ensure they are effective and efficient.
  5. Revise workflows as needed to improve efficiency and effectiveness.

Workflow management is an essential part of any business, as it helps to automate the processes involved in order to make them more streamlined and efficient. In simpler terms, it ensures that tasks are carried out in the correct order and that no steps are skipped.

By understanding the basics of workflow management, you can put into practice strategies that will help your business run more smoothly and with fewer disruptions. Stay tuned for more interesting blog posts about this important topic!

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Agile Project Management Techniques That Will Boost Productivity

Agile Project Management Techniques

The benefits of using Agile in your business. If you're looking to improve your working efficiency, then an methodology is the way to go. In this blog article, you will learn all about the basics of agile project management and how it can benefit your business.

What is agile project management?

Agile project management is a methodology for managing software development projects that uses short, repeated cycles of feedback and collaboration between developers and customers to ensure rapid delivery of high-quality products.

How agile project management is different compared to traditional project management?

Agile project management is different because it relies heavily on collaboration and communication between team members.

In traditional project management, teams work independently and communicate with each other through email or conference calls. Agile Agile Project Management Techniques foster a collaborative environment in which team members are constantly communicating and collaborating to achieve the project’s objectives.

Prioritize tasks when working on an agile project

When working on an agile project, it is important to prioritize tasks in order to achieve the desired outcome. Often times, the most important tasks are those that will have the greatest impact on the project’s success. It is also important to keep in mind the dependencies of individual tasks and ensure that all tasks are completed in a timely manner.

Tools and methods to track progress on an agile project

There are a number of different tools and methods that can be used to track progress on an agile project. Some common tools include retrospectives, retrospective meeting minutes, board or team status reports, and boards.

Techniques for agile project management

Change management in developing agile project

The goal of agile project management is to continually improve the process while providing a value to the customer. Agile project management techniques can help achieve this goal.

Changes are inevitable in any organization, but they should be managed carefully to avoid disrupting the flow of work and causing unnecessary delays.

Changes can be categorized as:

  1. Change requests
  2. New requirements
  3. Use case changes
  4. Technical changes

When changes are made, it’s important to identify the impact they will have on the project and make sure that any necessary adjustments are made. This can be a difficult task, as it can be hard to predict how different changes will affect the project.

The goal of is to ensure that changes are made in a controlled and efficient manner.

Change management should be organized around four principles: planning, organizing, executing, and monitoring.

  1. Plan changes carefully so that they have minimal impact on the project.
  2. Organize changes so that they are made in a logical and orderly fashion.
  3. Execute changes in a manner that maintains the flow of work and minimizes disruptions.
  4. Monitoring changes to ensure that they do not negatively impact the project.

Keep track of progress in an agile project

One technique for tracking progress in an agile project is to periodically review the product backlog to determine whether the items in the product backlog are still necessary and relevant.

If not, then the team can remove those items from the product backlog. Once all of the items in the product backlog are still needed and relevant, then the team can move on to completing those items.

Keep all project member informed on an agile project

One way to keep all project members informed on an agile project is to use communication tools such as daily scrums, weekly standups, and retrospectives. Additionally, developers should write short notes updating stakeholders on their work during each iteration.

Another way to keep all project members informed on an agile project is to have a dedicated team lead who is responsible for communicating with all stakeholders.

The team lead should create and use communication tools such as daily scrums, weekly standups, and retrospectives to update stakeholders on the progress of the project.

Additionally, the team lead should periodically write short notes updating stakeholders on their work during each iteration.

Agile Project Management Techniques

Agile project management technique

There are many agile project management techniques, but here are some commonly used ones:

  1. Stakeholder management
  2. Product owner role
  3. Team member roles and responsibilities
  4. Continuous delivery pipeline
  5. Scrum
  6. Kanban

Benefits of using agile techniques

The benefits of using agile techniques include:

  • Reduced project risk – Traditional projects can be risky, with the potential for costly re-engineering or wasted time if requirements change late in the development process. Agile techniques allow for rapid feedback and adjustment to changes in requirements, which minimizes the chances of such problems.
  • Increased efficiency – Agile techniques help to ensure that requirements are fully understood and that all required features are implemented as quickly as possible. This results in a product that is of higher quality and meets customer needs more quickly, which in turn reduces overall development costs.
  • Increased customer satisfaction – When products are delivered on time, with all features and functionality complete, customers are generally satisfied. Agile techniques help to ensure that requirements are clearly communicated and understood throughout the development process, minimizing any potential misunderstandings or problems down the road.

Challenges involved in adopting agile methods

There are several challenges involved in adopting agile methods. One challenge is that agile methods can be more demanding of software development resources than traditional methods.

Additionally, many organizations struggle with a lack of a clear understanding of what agile methodologies entail, which can lead to confusion and ambiguity among team members.

Finally, some stakeholders may be resistant to changing how they work in order to adopt an agile methodology, which can create tensions within the organization.

Integrate agile methods into your current project management practices

There is no one-size-fits-all answer to this question, as the best way to integrate agile methods into your current project management practices will vary depending on the specific needs and preferences of your organization.

However, some general tips to consider when integrating agile methods into your project management practices include:

  1. Establish a clear understanding of agile principles and how they can help improve project efficiency and effectiveness.
  2. Implement rigorous process verification and control mechanisms to ensure that all agile iterations are executed accurately and effectively.
  3. Encourage team members to take on more responsibility and ownership for their work, while maintaining a cooperative environment conducive to innovation.
  4. Concurrently develop formalized project management methods that support the demonstrable benefits of agile methodologies.

Tools and processes typically used in an Agile environment

Agile processes typically use iterative and incremental methods to deliver software with the goal of creating products that are “done”, or of having less change over time.

The five basic principles of agile development are:

  1. Individuals and teams should be self-organizing and seek .
  2. Responsibilities and authority should be delegated as much as possible to enable people to work together effectively.
  3. Continuous feedback and review is essential to helping people learn and improve their work.
  4. The product backlog should be constantly evolving as the project progresses.
  5. Working software should be the goal, not perfect features or products.

Agile Project Management Principles

There are a number of agile project management principles, but the following list is a good starting point.

Agile methods emphasize taking short and frequent slices, or “sprints,” to accomplish the goals of the project.

The team commits to completing a specific set of tasks within each sprint, with the understanding that any remaining tasks from previous sprints will be completed at a later time.

This encourages communication and feedback between team members as tasks are completed, helps avoid big gaps in work, and allows the team to move swiftly and efficiently towards the project's goals.

At the start of each sprint, stakeholders should identify all the tasks that need to be completed in order to achieve the goal of that sprint.

Tasks should be broken down into smaller, more manageable pieces whenever possible. When a task is considered small enough, it can be completed as part of a sprint; when it is considered too large or complex, it should be divided into smaller tasks and assigned to team members.

Continuous delivery is an important part of agile project management. Continuous delivery means that the project's software is continuously evolving, with new versions being released as they are completed.

This allows users to get the latest and greatest version of the software as it is being developed, rather than waiting for a full release. All changes to the project's code base should be tested before they are released to the general public.

This prevents unforeseen problems from occurring and ensures that users have the best possible experience with the project's software.

Continuous integration is a process used to integrate changes made to the project's codebase into the main line of development.

Changes are automatically tested and, if they are successful, added to the main line of development. This helps to ensure that changes are made in a controlled and orderly manner, and that the project's software is always up to date.

As the project progresses, it is important to periodically perform stress tests on the project's codebase. These tests are used to measure how well the project's code handles conditions that could be encountered during real-world usage. This information helps to ensure that the project is ready for when it goes into production.

At the end of each sprint, all the completed tasks should be reviewed and rated. This helps to ensure that the tasks are completed in a timely and effective manner, and that the project's overall goal is being met.

Defining the Business Case for an Agile

An agile process can provide significant benefits to a business, including:

  • The ability to respond quickly to changes in the market.
  • The ability to achieve fast and efficient results.
  • The elimination of waste and duplication of effort.
  • The reduction of overall project costs.
  • The ability to achieve better customer satisfaction.
  • The elimination of project cancelations and defects.
  • The reduction of overall project timelines.

There's no doubt that agile project management practices offer numerous benefits that can boost efficiency and help achieve better outcomes.

However, it's important to be aware of the potential risks associated with adopting this approach, and to have a plan in place to mitigate them as much as possible. In the absence of further details, we can only leave it up to you to decide if agile PM is the best way to manage your next project!

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Strategic Planning Process Tools [Download]

Table of Contents

Strategic Planning Process Guide, Templates and Tools

Strategic planning process

The process is a systematic approach to building a roadmap for growth, profitability, and competitiveness.

Strategic planning definition

The definition of strategic planning is to create a plan that will guide an organization's future development, whether it be short-term or long-range. It involves identifying the goals and objectives of your business, as well as the challenges and threats to those goals, and then developing a plan to achieve them.

The goal of strategic planning is not only to improve your business' performance but also to help ensure its survival in today's competitive environment.

What is the purpose of a strategic plan?

A strategic plan is a document that sets forth the long-term goals of an organization. It helps the organization identify and prioritize its key objectives, assess its strengths and weaknesses, and develop strategies to achieve its goals.

A strategic plan also helps to align the organization's resource allocation with its goals.

How does a company create a strategic plan?

A company creates a strategic plan by first understanding its key stakeholders and what their priorities are.

The next step is to develop a comprehensive plan that aligns the company’s objectives with those of its key stakeholders. Finally, the plan must be updated on an annual basis to reflect changes in the company, its industry, and consumer preferences.

Strategic Planning Process Strategy Formulation

Our strategy should be focused on gaining market share in the key geographic regions in which we operate. We should also focus on increasing brand awareness and penetration among our target users.

In addition, we should continue to develop new products and services that will resonate with our target audience. Finally, we should strive to reduce operating costs while maintaining profitability.

Strategy development

1. Identify what you want to achieve

The first step in any successful strategy is identifying what you want to achieve. Once you have a specific goal in mind, it will be easier to develop a plan of action and measure success.

2. Consider your resources

Your resources are the things that you can use to achieve your goals. Identify the resources that you have available to you and prioritize them based on their usefulness. For example, money, manpower, and technology are all important resources.

3. Strategize based on your resources

Once you have identified your resources and determined which ones are most useful, it is time to strategize.

This means forming a plan of action and setting goals for each step of the plan. Make sure that the goals are achievable and realistic, and remember to account for any potential obstacles.

4. Monitor progress and adjust plans accordingly

Progress will always be a bit slower than we want it to be, but adjustments to our plans should be made as needed in order to keep the goals achievable. Be flexible and keep a positive outlook, because success is always within reach!

Define strategic mission

Mission and vision

A strategic mission is a specific, tangible outcome that is sought by an organization. This could be a goal that the organization sets for itself, such as increasing sales or improving customer satisfaction ratings.

It could also be something that the organization believes will improve its chances of achieving other goals, such as acquiring new customers or creating new products.

Define strategic objectives and goals

Strategic objectives and goals are specific, measurable, attainable, relevant, time-bound, and meaningful.

Specific: The strategic objectives and goals should be specifically related to the company's overall mission or purpose.

Achievable: The strategic objectives and goals should be achievable within a reasonable period of time.

Measurable: The strategic objectives and goals should be quantifiable so that progress can be monitored and analyzed.

Attainable: The strategic objectives and goals should be achievable within the company's resources and capabilities.

Relevant: The strategic objectives and goals should be relevant to the company's overall business goals.

Time-bound: The strategic objectives and goals should be time-based so that they can be measured and reported in a timely manner.

Meaningful: The strategic objectives and goals should be meaningful to employees, customers, or other stakeholders.

Strategic planning process steps

Strategy template

The strategic planning process steps in its simplest form are:

  • The “Who” Factor
  • The “What” Factor
  • The “When” Factor
  • The “Where” Factor
  • The “How” Factor

The “Who” Factor: This includes identifying the customers, participants, and stakeholders that will be impacted by the strategic plan.

The “What” Factor: This includes understanding what needs to be accomplished and how it will be done.

The “When” Factor: This includes setting deadlines for when key objectives must be achieved.

The “Where” Factor: This includes determining where the business should compete and locating resources necessary to achieve success.

The “How” Factor: This includes creating a plan to achieve objectives and setting goals.

The “Who,” “What,” “When,” and “Where” factors should be combined together to form the four Ps of business planning-product, price, place, and promotion.

What types of information should be included in a strategic plan?

A strategic plan should include information on the company's industry, strategy, and market position; goals and objectives; current business condition; future growth opportunities and challenges; plans for marketing, sales, production, and technology; and financial resources.

Strategic Planning Process Management

The process is a framework for planning, organizing, and executing business strategies.

The strategic management process begins with understanding the company's competitive position and its potential opportunities. The next step is to create a business strategy that will enable the company to achieve its objectives.

The strategy must be consistent with the company's objectives and should take into account the company's resources, liabilities, and constraints. The strategy must also be responsive to changes in the environment and market conditions. Finally, the strategy must be evaluated and updated as needed.

Developing a business strategy

Strategy development template

When starting a business, it is important to develop a business strategy. This plan will outline how you want your business to function and what goals you hope to achieve. In order to create a successful business strategy, you must first understand your target market and what they want.

Business Strategy FAQs

Next, you need to create a product that meets these needs and then find an avenue through which to market it. Finally, you must track your progress and make necessary adjustments as needed.

There are many different ways to create a business strategy, and it may change along the way.

However, these are some key steps to get you started in Strategic Planning Process:

  1. Research your target market: What are their needs? What do they want?
  2. Create a product that meets those needs: Is it unique? Will customers want it?
  3. Market your product: How can you reach your target market most effectively?
  4. Track your progress and make necessary adjustments: As your business grows, so must your business strategy.

What are the benefits of creating a Strategic Plan?

A strategic plan can help to set the course for an organization and ensure that its long-term goals are met.

It can also provide guidance for making decisions about the organization's future, and it can help to identify areas in which the organization needs to improve.

Strategic planning process steps

There are a number of steps that can be taken in order to develop a strategic plan.

  1. Define the company's vision, mission and goals.
  2. Identify which markets the company will focus on and identify the key products and services it will offer these markets.
  3. Analyze past performance in order to identify areas where weaknesses have been identified and what changes need to be made in order to improve performance.
  4. Assess the current competitive landscape and identify any new or emerging threats.
  5. Develop a strategy to address these threats and capitalize on any opportunities that may exist.
  6. Plan and implement the strategy in order to achieve the company's objectives.
  7. Monitor and adjust the strategy as needed in order to remain competitive.
Download Strategy Map and Balanced Scorecard Templates

Market analysis

Market analysis is the process of understanding how markets work and what buyers and sellers are looking for in a particular market. It helps businesses identify opportunities and challenges, decide what to produce, and set prices for their goods or services.

Market analysis can be broken down into four main categories:

  1. macroeconomic
  2. market trends
  3. industry analysis
  4. individual company analysis

Macroeconomic factors include overall economic conditions (such as inflation, unemployment rates, and GDP growth), while market trends refer to the recent actions or inactions of buyers and sellers that may have a lasting impact on the market.

Industry analysis looks at specific segments of the market and tries to determine what customers want and how producers can best satisfy these demands.

Individual company analysis focus on a single company and its products, looking at factors such as pricing, quality, and availability.

Human resources plan

A human resources plan is a strategic document outlining objectives and strategies for staffing the organization with the right people. It can help to ensure that an organization's needs are met in terms of skills, abilities, knowledge and experience.

A human resources plan should be tailored to the specific needs of the organization and should take into account industry standards.

The goals of a human resources plan may include:

  • attract and retain talented employees
  • creating a positive work environment
  • developing effective recruitment strategies
  • providing comprehensive training and development programs
  • managing employee benefits

Financial resources plan

A resources plan is a document that outlines the financial targets and strategies for a particular organization. It can be used to help track progress, decide where to allocate resources, and make decisions about investments.

Strategic planning in marketing

Strategic planning in marketing is the process of developing a plan that aims to achieve a specific objective or objectives within a specific timeframe.

There are generally four steps in strategic marketing planning:

Strategic planning process steps

  1. Define the problem or challenges that your business is facing.
  2. Identify and assess the key factors affecting your success.
  3. Make targeted decisions based on what you know and what you believe will work best to solve those problems or challenges.
  4. Execute your decisions, monitoring results to determine whether they meet your objectives.

Different businesses will face different problems and challenges, so it is important to tailor each step of the strategic planning process to fit the specifics of your business.

The following are some key factors you should consider when crafting your strategic plan:

  1. Your market: What is your target market? What do they want, need, or expect from you? How can you best reach them?
  2. Your product or services: Do you have the right product or services for your market? What features does it need to appeal to your target market? What price should you charge?
  3. Your organizational structure: How will you combine operations and marketing functions within the company? Will you outsource some or all of your marketing efforts?
  4. Your financial resources: How much money do you have to spend on marketing and advertising each year? How will you allocate that money among different channels (media, direct mailing, etc.)?
  5. Your marketing goals: What specific objectives do you want to achieve with your marketing efforts?
  6. Your timeline: How long are you prepared to commit to achieving your objectives?
  7. Your resources: How many people do you have working in your marketing department, and what skills and experience do they have? How much money can you realistically afford to spend on marketing each year?
  8. Your competition: What are the biggest brands in your industry, and how are they marketing their products? What are their strategies for competing with you?
  9. Your target market: Who is your primary target market, and what factors do they consider when making buying decisions? What do they want, need, or expect from your product or service?
  10. Your industry: What trends are affecting your industry, and how will that affect the way customers buy and use your products or services? What new technologies are being developed in your field, and how might they impact your business?

Tracking is key to successful strategy execution – Download KPIs Templates

Product development strategy

The product development strategy is deciding upon the specific products that will be created and how they will be developed.

This includes defining what needs to be addressed and what features will be included. It also includes estimating the time and budget needed to achieve the desired results.

Service development strategy

  • Planning and developing a strategy for delivering desired customer service levels
  • Developing a delivery plan and timeline to meet customer expectations
  • Evaluating effectiveness of service delivery against customer satisfaction goals
  • Configuring and maintaining necessary communication channels between customers, team members, and management
  • Monitoring and adjusting service delivery as needed

How can a company use its strategic plan to achieve its business goals?

Strategy plan

A company can use its strategic plan to achieve its business goals by specifying the target markets it wants to reach, the products and services it wants to produce, and the timeframe for achieving these objectives.

The strategic plan also provides guidance for marketing, purchasing, and other activities essential for reaching the business goals.

How often should a company update its strategic plan?

There is no one answer to this question since it depends on the company's specific needs and goals. Some companies may only need to update their plan every few years, while others may do so annually.

Ultimately, it is up to the company's leadership to decide what frequency is appropriate for them.

What are the components of a successful strategic plan?

A successful strategic plan includes a clear purpose, measurable goals, action items, and timeline.

How do you create and execute a successful strategy?

The best way to create and execute a successful strategy is to ensure the following:

  1. You have a clear understanding of your company’s business and customer needs.
  2. You have a well-defined, achievable goal for your strategy.
  3. You have measurable metrics for tracking progress and success.
  4. You have a team of individuals who are committed to the strategy, and who are able to communicate and collaborate effectively.

Strategy implementation

The strategy implementation phase is the process of translating the business vision and objectives into specific plans and actions.

This can be done through a number of methods, such as developing detailed business plans, creating detailed action plans, or setting up prioritized project lists. In order to properly execute the strategy, it is important to establish clear goals and objectives for each stage of the process, as well as a timeline for achieving these goals.

Additionally, it is important to develop systems and procedures in order to track progress and ensure that the strategy is being executed as planned.

The strategy implementation phase can be divided into the following stages:

  1. Planning and development
  2. Implementation
  3. Monitoring and evaluation

How can you ensure that your strategy is successful?

There are a number of ways to ensure that your strategy is successful. Some include ensuring that the strategy is realistic, developing a clear plan, setting specific goals, and having accurate expectations.

Additionally, it is important to provide regular feedback to team members and track progress regularly.

What are the objectives of a strategic plan?

The objectives of a strategic plan are to map out a company's long-term course, identify the key challenges and opportunities facing it, and develop strategies to address them.

The plan also provides guidance for making decisions and setting priorities.

How can companies evaluate their own performance against their strategic plan?

This is a difficult question. There are many ways to evaluate performance against a strategic plan, and the most effective approach will vary depending on the company and its specific circumstances.

Some common evaluation measures include:

  • Measuring actual results against targets
  • Assessing how well the company achieved its vision, mission, and goals
  • Examining how well the company performed relative to its peers

What challenges do businesses face when implementing a strategy?

The most common challenges businesses face when implementing a strategy are finding a good strategy, putting in the time and effort to execute it, and adjusting as needed.

What are some factors that can disrupt a company's strategy?

  • Financial stress: When times are tough, many companies pull back on investments and expansion plans.
  • Political instability: Crises can lead to major changes in laws and regulations that affect a company's business.
  • Technology change: As new technologies emerge, companies must constantly update their strategies to stay ahead of the competition.
  • Economic recession: A downturn in the economy can create a challenging environment for businesses, rouse fears among investors, and decrease demand for products and services.

What is adaptive planning, and how does it help organizations stay on track?

Adaptive planning is a technique that helps organizations stay on track by continuously modifying their plans in response to changing conditions.

This can be done through changing the goals and objectives of the plan, adjusting resources allocated to various tasks, or altering the timing of when specific tasks should be completed.

Adaptive planning can also help identify potential problems early on and make necessary adjustments to prevent them from becoming bigger issues down the road.

By constantly adapting, organizations are more likely to achieve their goals while minimizing overall costs and chances for success are increased when adaptive planning is combined with tools that help identify and track progress, such as and .

More on Business Strategy

And now develop and start implementing your strategy

Download strategy templates

By following the Strategic Planning Process, you'll be on your way to creating a solid business plan that will help you achieve your goals.


This process includes developing objectives, designing a strategy, and implementing the plan. By downloading our Executive Toolbox, you'll have everything you need to get started! Don't miss out – download it now!

Executive Toolbox is a comprehensive guide to help you develop a strategic plan that will help your business achieve its goals.

The toolbox contains a collection of business strategy and management tools that are easy to follow, and it includes templates to help you create your plan and executive your plan by tracking your execution progress. It's the perfect tool for businesses of all sizes so get it and start right now.

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Marketing [FAQs]

Marketing Q&As

What is marketing?

Marketing is the process of creating value for a company through the distribution of its products or services.

One of the ways marketing creates value for a company is by reaching consumers where they are and when they are most likely to buy. Marketing also creates demand for a company's products or services by convincing customers that they need them.

What is marketing persona?

A marketing persona is a representation of an individual's brand in the minds of customers. This can range from someone who is likeable and relatable to someone who is professional and polished. Limiting this representation to just one persona could limit the marketing effectiveness of a brand.

What is buyer persona?

The buyer persona is the identity of a customer that your company hopes to sell to. It may be a specific type of customer, such as a business owner, home builder or family consumer. Buyer persona is a term that has been used in marketing to describe the different types of buyers who are likely to make purchase decisions.

What is lead generation?

Lead generation is the process of bringing potential customers to your business via channels such as email, social media, or inbound calls. It is the process of attracting new business or leads through marketing efforts. This could involve online advertising, SEO, and social media marketing. There are many ways to generate leads, but the most effective ones will vary depending on the business and its specific needs. Some methods that are often used include paid advertising, email marketing and content marketing.

What is sales conversion?

Sales conversion is the percentage of leads that turn into paying customers. If a company could generate 100 leads per day and convert 50% of these into paying customers, then the company would have generated 50 paying customers in a given day.

What is marketing automation?

Marketing automation is the process of automating marketing tasks to make it easier for businesses to connect with potential customers. This can include things like managing email campaigns, setting up automated sales processes, and building customer databases.

What is content marketing?

Content marketing is the practice of creating and publishing engaging and valuable content for your website or blog to attract and retain customers. Content can be anything from blog posts, articles, case studies, photos, and even videos. Content that is well-written, relevant to your audience, and engages them will help you convert leads into customers.

What is email marketing?

Email marketing is a way to market your company or product to existing and potential customers through email. Email marketing can include sending out periodic emails with new content, offering special deals or incentives through email, and poisoning the well by sending unsolicited promotional emails to large groups of people.

What is marketing funnel?

A marketing funnel is a visual representation of how a customer interacts with and responds to different stages in the sales process. The marketing funnel consists of five distinct stages: awareness, interest, desire, action, and purchase.

What is sales pipeline?

The sales pipeline is a that helps companies identify and track potential customers from early stage inquiries to becoming customers. The sales pipeline is also known as the buying cycle, business development process, or customer acquisition process.

What is sales funnel?

Typically these days the sales funnel is a visual representation of the sales process for your business. It includes five essential steps: your website, sign-up form, email sequence, lead capture form, and CRM system.

What are marketing metrics?

Marketing metrics are important measurements of how well a company is doing in terms of marketing efforts. They can include things like website traffic and sales figures, but they can also be more specific, such as the percentage of customers who made a purchase after seeing an ad or the amount spent on advertising.

What are marketing KPIs?

Key Performance Indicators () are specific measures of how well a company is performing in terms of its marketing activities. They can be used to track progress, identify areas for improvement, and make changes in marketing strategy as needed.

Some common types of KPIs include:

  • Total number of leads generated
  • Amount spent on advertising
  • Percentage of website traffic from organic search
  • Number of social media followers
  • Number of email subscribers…

What is integrated marketing?

Integrated marketing is a strategy that includes all five elements of the traditional marketing mix: product, price, place, promotion and service.

Integrated marketing helps organizations create a customer experience that is consistent across all touchpoints and channels. It helps them to connect with their customers in an effective way and build lasting relationships. Integrated marketing also encourages cross-promotion between different departments in an organization, which can help drive sales and increased customer loyalty

What is marketing system?

A marketing system is a group of processes and systems that organizations use to identify, acquire, develop, and keep consumers as well as potential customers.

The marketing system helps organizations create, communicate, deliver, measure and manage demand for their products. Marketing is broken down into four main tasks: market research, plan development, media planning and buying, and promotional strategy execution.

What is personalized marketing?

Personalized marketing is when a company uses data to personalize the marketing messaging and experiences of their customers. This can include things like tailoring ads to a customer's interests, serving them relevant offers based on previous purchases, or recommending related products while they are browsing.

What is qualified lead?

Qualified lead is a term used within the sales and marketing industries to describe a qualified lead that meets the specific qualifications of the sales opportunity. For example, a customer who has previously purchased from your company, is likely to be more interested in purchasing again.

What is event marketing?

Event marketing is the process of creating, managing, and executing events that promote a brand or product. Events can take many forms, from small gatherings with friends to large-scale festivals with thousands of attendees. The goals of event marketing are to attract new customers and fans, generate media attention, and build brand awareness.

What is cause-related marketing?

Cause-related marketing is a practice where businesses focus on causes that are important to their customers and try to create a connection between the business and the cause. The goal is to make customers feel good about doing business with the company, and to raise awareness and money for the cause.

What is strategic marketing?

Strategic marketing is the use of marketing concepts, tools and techniques to create a plan and goals for a company or organization. It involves the development of long-term plans and objectives, as well as short-term goals, for the overall marketing program. Strategic marketing efforts must be tailored to the needs of the company or organization, taking into account its overall business strategy and market position.

What is marketing communication?

Marketing communication is the process of creating and delivering information to audiences in order to stimulate demand for a company's products or services.

What is branding?

Branding is the marketing management of a company or product. It includes developing a name and image, designing products and packaging, establishing market positions, and developing advertising campaigns.

What is public relations?

Public relations is the practice of creating, managing, and executing a communication plan that seeks to improve the image, reputation, and business interests of an organization.

Public relations efforts may include targeted communications with journalists, opinion leaders, or other target audiences; developing and implementing marketing campaigns; developing and distributing public information materials; and providing customer support.

What is guerilla marketing?

Guerilla marketing is a marketing technique that uses unconventional methods to reach consumers. Guerilla marketing tactics may include guerrilla advertising, word-of-mouth marketing, and viral marketing.

What is digital marketing?

Digital marketing is a process that uses online channels to drive customer acquisition, trends and awareness. It encompasses activities such as (SEO), web design and development, online advertising, and social media marketing.

In general, digital marketing campaigns are designed to create a customer base for a business or organization by attracting new customers through the use of online channels.

What is PPC?

PPC stands for “pay-per-click.” When a user clicks on an ad on a website, the website may receive money from the advertiser. PPC ads are typically displayed along with regular web search results.

What is SEO?

SEO (Search Engine Optimization) is a process of improving the visibility and ranking of a website or web page in popular search engines.

What is social media marketing?

Social media marketing is the process of using online platforms like Facebook, Twitter, Instagram, and LinkedIn to create and distribute content that reaches out to potential customers or followers.

This content might include blog posts, photos, videos, or even ads. The goal is to get people talking about your business or product, and hopefully resulting in some leads or sales.

What is SMS marketing?

SMS marketing is a marketing approach that uses short messages or “texts” to communicate with customers. The term SMS stands for Short Message Service, and it refers to text messages sent to cell phones. SMS marketing can be used to communicate with customers on a variety of topics, including customer service, product updates, sales promotions, and more.

What is direct response marketing?

Direct response marketing is a marketing strategy that involves using direct, personal communication with consumers to sell products or services.

This type of marketing involves sending out messages to specific target audiences through various channels, such as email, phone calls, and online ads. Direct response marketers often focus on creating individualized customer experiences and driving customer acquisition.

What is direct mail marketing?

Direct mail marketing is a form of advertising that uses mail to send promotional materials, such as brochures or postcards, to targeted customers. The materials can be sent to individuals, businesses, or even entire geographic areas. Direct mail marketing can be expensive to implement and execute, but it can be an effective way to reach new customers and promote existing products or services.

What is niche market?

A niche market is a specific segment of the population that is highly specialized and has limited choices. This might be due to the product or service being unique, rare, or difficult to find. In order to reach these consumers, businesses must identify and focus on the specific needs and interests of this group.

What is market segmentation?

Market segmentation is the process of dividing a market into separate and identifiable groups based on their needs, preferences, or purchasing power.

Market segmentation can help companies identify and focus marketing efforts on specific customer segments, thereby improving their chances of success.

What is marketing channel?

A marketing channel is a way to reach your target market. There are many different marketing channels, but the most common ones are advertising, public relations, direct marketing, and sales promotion.

What is marketing media?

Marketing media is any form of communication that creates awareness for a product or service. This could include traditional media, such as newspapers and magazines, as well as digital platforms, social media, and advertising.

What is advertising?

Advertising is a form of marketing that helps promote and sell products or services. It usually uses targeted messages to promote sales.

What is list segmentation?

List segmentation is the process of dividing a list into smaller, more manageable groups. This can be helpful in a number of ways, including making it easier to find specific items, improving accuracy when polling or sorting data, and reducing the amount of data that needs to be processed.

What is CRM?

CRM is a software application. It allows organizations to manage their customer relationships by tracking and managing interactions with customers, and automating processes that support customer engagement.

CRM can also help companies forecast customer needs and trends, strengthen relationships with key customers, and improve overall customer retention.

What is customer retention?

Customer retention is the process of keeping customers from leaving your organization. This can be done through a combination of marketing efforts, customer service, and product features and service programs.

What is copywriting?

Copywriting is the art and craft of writing to create effective sales letters, web pages, ad campaigns, and other marketing materials.

What is CTR?

CTR stands for click-through rate. CTR is the percentage of visits that result in a click on an advertisement.

What is a landing page?

A landing page is a web page that is designed to collect leads from visitors or customers. Landing pages can be used to collect information such as a customer's name, email address, or phone number.

What is a squeeze page?

A squeeze page is a web page that is designed to collect email addresses from visitors.

What is open rate?

Open rate is a measure of the percentage of e-mails sent that are opened.

What is CAN-SPAM?

The concepts behind CAN-SPAM are simple: do not send unsolicited commercial email, and make sure your email is legitimate before sending it.

What is opt-in?

An opt-in is a way of gaining someone's consent before using their personal information, typically email addresses. This means that the person needs to explicitly choose to subscribe to receive emails from a particular source.

What is double opt-in?

Double opt-in is a subscription notification service that requires a subscriber's affirmative consent for each new message from a sender. This means that, before sending a new message to a subscriber, the sender must first confirm that the subscriber is subscribed to messages from that sender.

What is opt-out?

An opt-out is a setting on a website or email that allows users to stop receiving communications from that site or service.

What is influencer marketing?

Influencer marketing is a technique that uses people with strong connections to influence others to purchase a product or service.

What is marketing research?

Marketing research is the process by which companies collect and analyze data on consumer behavior in order to create effective marketing plans. This information is used to improve the customer base’s experience, understand customer needs, and build a more targeted product offering.

What is marketing analysis?

Marketing analysis is a business term used to describe the process of examining a customer’s behavior, needs and wants in order to create strategies that will improve the sales and marketing efforts of a company.

What is marketing analytics?

Marketing analytics is the use of analytics tools and methodologies to measure and track the effectiveness of marketing campaigns and strategies. It helps organizations identify and understand customer behavior, trends, and motivations across channels and products. This knowledge can help identify areas where marketing efforts should be increased or adjusted, thus improving customer engagement and reducing waste.

What is drip campaign?

A drip campaign is a marketing strategy that involves setting up small, consistent investments over time to create a lasting effect. This type of marketing is often used by businesses who want to increase brand awareness and attract new customers over time rather than through one large investment.

What is content distribution?

Content distribution is the process of distributing content to as many people as possible. This can be done through traditional means like publishing magazines and newspapers, or through more digital-based platforms.

What is content syndication?

Content syndication is the act of sharing content between websites.

What is customer lifetime value?

Customer lifetime value (CLV) is the calculated worth of a customer to a company over their lifetime. It is a measure of how much money a customer is worth to a company over a period of time, typically years.

What is target market?

The target market is the specific group of people who are the intended beneficiaries of a product or service. It is also called the audience. It is important to understand this because it will help you determine what type of marketing campaign to launch and how to reach your target market.

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Financial [FAQs]

Financial Q&As

What is income statement?

An income statement is a financial report that shows the amount of money a company has earned during a specific period.

One of the most important reports a business will produce is its income statement. This document shows how much revenue a company has generated and what percentage of that revenue came from each category of income.

By understanding your business's income statement, you can help make strategic decisions about how to grow it and where to allocate capital.

What is balance sheet?

Balance sheet is a financial statement that tracks a company's assets, liabilities and owners' equity. The balance sheet can clearly show whether a company is solvent or insolvent.

In particular, it can help to identify liabilities that may have to be paid in the near future, and whether there is money available to cover those debts. It can also reveal how much money the company has invested in its assets, which gives an indication of how confident management is about its long-term prospects.

What is cash flow statement?

Cash flow statement is a financial statement that shows the cash and cash equivalents (including short-term borrowings) as well as the changes in cash and equivalents during a certain period.

This statement is helpful in understanding the company's ability to meet its short-term financial obligations.

What are financial ratios?

Ratios are measures of financial performance that can be used to help investors and managers make informed decisions.

Financial ratios provide a snapshot of how a company is performing by comparing different financial measurements. The most common financial ratios are net income (loss) per share, operating income (loss), cash flow, margin, and return on assets (ROA).

What is profit margin?

The profit margin is the difference between sales and costs.

What is gross profit margin?

Gross profit margin is the percentage of revenue that a company earns over its COGS.

What is COGS?

COGS is short for cost of goods sold. It is a financial measure that companies use to track the total costs associated with producing and selling their products. These costs can include raw materials, labor, overhead, marketing expenses, and administrative costs.

What is net profit margin?

Net profit margin is the percentage of net sales that a company earns after deducting all costs (direct and indirect).

What are overhead costs?

Overhead costs are the expenses associated with an organization's operations that cannot be directly attributed to producing goods or services. These costs can include administrative, marketing, and personnel costs.

What is direct cost?

Direct cost is the total cost of a good or service purchased or rendered. It includes all costs associated with the purchase, production, transportation, and sale of the good or service.

What is indirect cost?

Indirect cost is a term used in the accounting and business world to describe the costs associated with producing or supplying a product or service. Indirect costs can include things like employee wages, material costs, and overhead expenses. When calculating a company's income, indirect costs are often included in the calculation of unit costs (the price of each individual item produced).

What is financial analysis?

is a process that helps businesses make informed decisions about money. It includes measuring and analyzing , projecting future cash flows, and making wise investments.

What is financial reporting?

Financial reporting is the process by which publicly traded companies report their financial performance to shareholders and the public. Financial reporting includes preparing financial statements, which summarize a company's past financial performance and provide information about its cash, investments, liabilities, and shareholders' equity.

What is financial scorecard?

A financial is an individualized performance measurement tool that can help you track your progress and identify areas of improvement. It can also serve as a valuable tool for and investment decision making.

What is financial dashboard?

A financial dashboard is a reporting system that provides users with a visual overview of their company's financial condition at a glance. The dashboard typically contains charts, graphs and tables that display key performance indicators () and other pertinent data. Financial dashboards can help stakeholders better understand the state of the company's finances and make sound decisions affecting their businesses.

What are financial assets?

Financial assets are items that can provide financial benefits when sold or used. These assets can include money, stocks, bonds, and real estate.

What are financial liabilities?

Financial liabilities are amounts you owe to others for things like loans, debts, and deposits.

What is financial equity?

Financial equity is the difference between an entity's total liabilities and its total assets.

What is GAAP?

GAAP is generally accepted accounting principles. GAAP is a framework of financial reporting that requires companies to disclose specific financial information in accordance with Generally Accepted Accounting Principles.

GAAP may be different from the accounting practices used by a particular company or industry, so it's important for investors and analysts to review individual companies' reports to get a sense of how they are accounting for transactions.

What is accounting?

Accounting is the process of recording, classifying, and summarizing financial transactions to provide information that is useful in decision making.

It has two main purposes: communicating financial information to internal and external stakeholders, and providing a basis for financial reporting. On a more fundamental level, accounting provides an understanding of financial flows and their impact on economic performance.

Accounting also plays an important role in and business decision making by providing information on trends and risks associated with a company's investments, liabilities, and income. In addition, accounting can identify potential sources of business value creation.

What are financial statements?

Financial statements show how a company is doing financially and can be used to make decisions about investment, acquisition, and other actions.

What is internal control reporting?

Internal control reporting provides information on the effectiveness of a company's policies and procedures designed to prevent fraud and improve the reliability of financial reports.

The principal components of an effective internal control framework are policies and procedures to identify and monitor risks, maintain accurate accounts, and ensure proper financial reporting. Other key elements include training of employees in detection and prevention of fraud, setting up effective communication channels within the company, establishing procedures for responding to suspected fraud, and maintaining adequate records of all activity.

What is bookkeeping?

Bookkeeping records the financial transactions of a business, such as sales, receipts, and expenses. It helps a business stay organized and efficient by tracking financial information in a uniform way.

What is activity based costing?

Activity-based costing is a method of costing that assigns a cost to each activity performed in the business process. The total cost of goods produced (TCG) is the sum of the costs associated with all activities performed by the company to create and deliver their products and services.

What is current ratio?

The current ratio is a financial ratio that measures a company's ability to pay its short-term debts and other liabilities with its short-term assets.

What is acid test ratio?

The acid test ratio is a number used in the financial world to measure a company's ability to pay its debts and remain solvent.

What is financial leverage?

Financial leverage is the use of borrowed money to increase the return on investment.

What is asset turnover ratio?

The asset turnover ratio is a financial ratio that measures a company's ability to generate revenue by turning assets into cash.

What is inventory turnover ratio?

The inventory turnover ratio is a measure of how often a company's inventory is used or converted into sales.

What is days sales in inventory ratio?

The days sales in inventory ratio is the number of days it takes for a company's inventory to sell out.

What is accounts receivable?

Accounts receivable is a financial account that reflects the value of goods and services that have been billed but not yet collected.

What is accounts payable?

Accounts payable are money that a business owes to suppliers and other creditors.

What are current assets?

Current assets are things that a business can use to pay its debts and expenses immediately. These might include cash and marketable securities.

What is return on assets?

A company's return on assets (ROA) is a measure of its profitability calculated as the annualized percentage increase in net asset value (NAV) over the past year, divided by average total assets.

What is return on equity?

In business, return on equity (ROE) is a financial metric that shows how efficiently a company uses its capital. ROE is calculated by dividing net income (after taxes and investment income) by total shareholder equity. A high ROE indicates that the company is making good use of its funds while a low ROE signals that the company may be overspending or not taking full advantage of available resources.

What is return on investment?

ROI or return on investment is a financial metric that gauges how profitable a company is. It takes into account all of the money made from profits, dividends, sale of assets, and any other means of generating income to determine how much profit a company is making relative to its total investments.

What is financial budget?

A financial budget is a plan that shows how much money a person or organization will have available in specific time periods and how money will be allocated and used.

What is financial forecast?

A financial forecast is a projection of future financial results, usually for a specific period of time. Forecasts may be made for individual companies, industries, regions, or the global economy as a whole. Forecasts can be short-term (one year) or long-term (several years).

What are financial projections?

Financial projections are a way to create a forecast of future income and expenses. Generally, they are used by businesses in order to plan for the long term, make budget decisions, and assess their financial situation.

What is financial plan?

A financial plan is a document that outlines your long-term financial goals and objectives. It can also include instructions on how to improve your financial position, create a budget and invest.

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Operations & Quality [FAQs]

Operations & Quality Q&As

What is operations management?

Operations management is the application of processes, methods and systems to manage activities associated with producing goods and services. It consists of five core functions: planning, organizing, directing, controlling and accounting.

Operations management is a process oriented discipline that helps organizations efficiently and effectively manage the resources needed to produce products or services. It integrates strategic planning with the day-to-day operations of an organization.

Operations management provides an overview of the entire business system, from conception to delivery to customers. Activities such as scheduling work, improving quality, overseeing inventory levels and purchasing are all part of this perspective.

What is quality function deployment?

A quality function deployment (QFD) is a process that helps to improve the quality of products and services through the systematic identification, specification, and implementation of customer-specified functions.

QFD is an often used methodology for improving the quality of products and services. The process helps to identify, specify, and implement customer-specified functions into a product or service. This can help to improve the quality of the product or service while also reducing costs.

What is six sigma?

Six sigma is a methodology that allows organizations to achieve a 99.9% confidence in their product performance.

What is lean operation?

Lean operation is a process where the goal is to create products that are as low cost as possible while maintaining high levels of quality. Lean operates with the theory that by eliminating waste and streamlining production, businesses can achieve increased efficiency and competitiveness.

What is service management?

Service management is the discipline of creating and delivering high-quality, effective services to customers. Service management includes creating a strategy for managing services, planning and establishing networks and staffing resources, monitoring service performance, setting objectives and goals, and taking corrective action when service quality falls short.

What is quality management?

Quality management is the process of continuously improving the quality of products or services to meet customer expectations. Quality can be measured in terms of how well a product or service meets customer needs, and includes controlling the manufacturing process and ensuring that products are consistently produced with high standards.

What is quality control?

is a set of activities that are designed to ensure products or services meet customer expectations. Quality control activities may include checking raw materials, completing initial product testing, and verifying finished products meet specifications.

What is quality assurance?

Quality assurance (QA) is a process used to ensure that products meet customer requirements. QA focuses on the entire product from design through delivery, and seeks to prevent defects from occurring during all stages of the product life cycle.

What are quality management tools?

Quality management tools help organizations identify, measure, and manage quality processes. They include techniques for tracking product or service quality data; overseeing product or service development; establishing customer or user satisfaction ratings; and setting standards for performance.

What is process management?

Process management is the process of organizing and managing a business' processes in order to achieve its goals. It includes setting up systems and controls to ensure that processes are followed, tracking progress and results, and correcting problems as they occur.

What is supply chain?

A supply chain is a network of organizations that work together to get products from raw materials to retail stores.

What is supply chain management?

There is no single answer to this question as each company will have its own definition of .

However, some key concepts to consider when defining supply chain management would include the following:

The process of managing all aspects of a company's relationships with suppliers and customers, from procurement through to delivery and after-sales service. Supply chain management includes ensuring that a company has the right resources available at all times, ensuring that these resources are used efficiently and that they meet the needs of both the company and its customers.

A system in which all aspects of a company's operations are coordinated, with a view to ensuring that products reach their destination in a timely and cost-effective manner. Supply chain management includes managing the logistics of getting goods from suppliers to customers, as well as monitoring customer orders and shipments to ensure that products arrive on time, intact and at the correct cost.

What is logistics?

Logistics is the process of managing a supply chain, from identification of needs to delivery to the customer.

What is project management?

Project management is a process that enables organizations to manage projects successfully. It helps identify and resolve problems early, keep stakeholders informed about progress, and ensure the timely completion of projects.

What is work breakdown structure?

Work breakdown structure is a tool to help managers plan, track, and control the work that their employees perform. The work breakdown structure divides the work into smaller tasks or jobs that can be completed by individual employees. This makes it easier for management to track the progress of each task and ensure that all elements of the project are completed on time.

What is scheduling?

Scheduling is a planning and execution process that sets the order and time for tasks or events.

What are operational metrics?

are performance measures that help a business, organization or system to manage and optimize its operations. Typical operational metrics include things like customer satisfaction ratings, order accuracy, cycle time and lead time.

What are operational KPIs?

Operational KPI's are measurable results that are used to track and improve the performance of an organization. They can be used in any industry, but are more common in fast-paced, technology-driven organizations. Examples of operational KPI's include: customer satisfaction ratings, website traffic volume, number of new product releases, and sales quotas.

What is process optimization?

Process optimization is the application of best practices to an identified process in order to improve performance and/or reduce costs. Optimization may be specific to a process or may be more general, such as trying to improve overall company productivity.

What is process throughput?

Process throughput is a measure of how much a process can complete in a given time period.

What is process bottleneck?

A process bottleneck is a situation where the rate at which work can be completed is slower than the rate at which new work can be added to the process. This can create a bottleneck that prevents processes from running as smoothly and efficiently as they could.

What is operational scorecard?

An operational scorecard is a tool used to track and measure the operational performance of an organization. It can be used to measure the effectiveness of specific operational objectives, strategies and goals.

What is operational dashboard?

An operational dashboard is a graphical representation of performance data that can be used to monitor and track the effectiveness of processes and operations. This information can help managers make informed decisions about how to prioritize resources, improve efficiency, and manage risk.

What is total quality management?

(TQM) is a system of organizations that strives to achieve customer satisfaction by focusing on the total process from conception to delivery. TQM systems are designed to identify and eliminate components of the process that cause unacceptable quality outcomes. This allows for continual improvement and ultimately reduced customer complaints and increased business efficiency.

What is process improvement?

Process improvement is the systematic application of creative methods to improve the effectiveness, efficiency and quality of a process or system.

What are control charts?

A control chart is a graphical representation of the quality of a product or service. It allows for rapid detection and identification of problems.

What is statistical process control?

Statistical (SPC) is a systematic way to monitor and control the quality of products and services throughout their life cycle. SPC aims to identify and correct any deviations from planned or desired outcomes as quickly as possible, in order to maintain product or service quality.

What is continuous improvement?

is a technique used in organizational learning whereby activities and methods are designed to improve the quality, efficiency, and effectiveness of work over time.

What is ISO?

International Organization for Standardization () maintains quality management standards and issues quality certifications to companies that have quality systems in place.

What is QMS?

A quality management system (QMS) is a set of practices and procedures that organizations use to ensure the quality of their products and services. A QMS typically includes procedures for planning, implementing, monitoring, reporting, and corrective action.

What is fishbone diagram?

A fishbone diagram is a visual tool used to communicate information about the structure of a system. It consists of interconnected segments or “bones” that indicate the relationships between different parts of the system.

What is standardization?

Standardization is the application or implementation of a common set of operating principles or practices in order to make things uniform or consistent.

What are standard operating procedures?

Operating procedures are a set of guidelines and requirements that a company or organization uses to maintain control over its operations. Operating procedures can range from the most basic, such as ensuring that doors close properly and lights turn on when they're supposed to, to more complex tasks, such as approving new products before they're released to the market.

What is process control?

Process control is the process of monitoring and controlling the execution of a manufacturing or other process. Process control includes establishing standards for producing products within tolerances, detecting deviations from these standards, and taking corrective action if needed.

What is PDCA?

The PDCA acronym is an important management tool that can be used to help improve the effectiveness of process improvement initiatives. The acronym stands for “plan, do, check, act.”

What is DMAIC?

The acronym stands for “define, measure, analyze, and control.” DMAIC is a management approach that emphasizes the need for continual evaluation of business processes in order to achieve improved performance.

What is the goal of operations management system?

The goal of an operations management system (OMS) is to improve the efficiency, effectiveness, and safety of operations by providing efficient information sharing and analytical capabilities.

How to develop an operations management system?

There is no definitive answer to this question since operations management systems can be highly customized and tailored to specific business needs.

However, some tips on how to develop an effective operations management system may include:

  1. Conduct a comprehensive analysis of the company's current operations. This includes assessing the organization's strengths and weaknesses, as well as identifying any areas where improvement is necessary.
  2. Create a comprehensive plan for improving operations. This should include specific targets and schedules for achieving the goals, as well as measures of success.
  3. Implement effective communication and coordination mechanisms between different departments within the organization. This will ensure that all operations are carried out properly and efficiently.
  4. Establish systems to monitor performance and track results in order to make continual improvements.

How to evaluate the performance of an operations management system?

The performance of an operations management system can be evaluated in a number of ways, including but not limited to: throughput, error rate, response time, cycle time and resolution time.

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Management [FAQs]

Management Q&A

What is management?

Management is the process of overseeing and directing the activities of employees in order to achieve organizational objectives. This includes setting goals, organizing resources, and providing feedback to employees.

What is management control?

Management control is the process through which a business manager and other decision-makers use information and analysis to make sound decisions about the allocation of resources and the achievement of corporate objectives.

In a perfect world, decisions would be made based on clear and accurate information. However, the real world is often plagued by uncertainty and chaos. This means that managers need to use a variety of tools to help them make decisions under those circumstances. One tool that managers use is management control.

Management control helps identify and evaluate the risks associated with different options, decides what actions to take in response to those risks, and track whether those actions have achieved desired results. Active and effective control helps ensure that an organization implements decisions efficiently and effectively, meets its commitments, and avoids potential pitfalls.

What is management system?

A management system (MS) is a framework for organizing an enterprise and its resources for achieving goals. It establishes policies and procedures to achieve desired outcomes, coordinates activities of various organizational units, and provides accountability for results. MSs may include systems development life cycle models, process mapping tools, and performance measurement frameworks.

What is performance management?

is a way of measuring, assessing and improving the effectiveness of an organization’s performance. It involves setting targets, tracking progress and making adjustments as necessary to achieve objectives.

What are performance management metrics?

Performance management metrics are a way to measure and track the progress of an organization's performance. They can include measures such as employee productivity, customer satisfaction ratings, revenue figures, and costs.

Metrics can be used to determine whether an organization is meeting its goals and to identify areas that need improvement.

Performance management metrics can be tailored to fit the specific needs of a business. Some common metrics include:

Employee productivity metrics measure how many products or services are produced per hour, per worker, or per unit of time. They can be used to evaluate how efficiently employees are using their time, and to identify opportunities for improvements.

What are performance management KPIs?

Performance management are specific, measurable goals that help managers identify and track progress towards overall business objectives. Examples of performance management KPIs include:

1. Employee engagement – A measure of how engaged employees are with their work, including factors such as satisfaction, productivity, turnover and absenteeism rates.

2. Customer service ratings – A measurement of customer satisfaction levels with a company’s customer

service performance.

3. Revenue growth – An indicator of how much revenue a company is growing over time.

4. Cost-efficiency – A measure of how well a company is managing its resources in order to achieve desired results at lower costs.

What is performance management system?

A performance management system (PMS) is a set of processes, tools, and resources that help organizations identify, track, and analyze the progress of employees and how they are contributing to business goals. PMSs can be used to improve employee productivity and performance; reduce turnover; oversee flexible work arrangements; and more.

What is management scorecard?

A management is a tool that helps executives track their overall performance and make decisions based on results. It can be used to evaluate how well an organization is managing its resources and measuring the impact of its actions on key strategic goals.

What is management dashboard?

A management dashboard is a graphical representation of key performance indicators (KPIs) and other relevant data for an organization. The purpose of a management dashboard is to give users a concise overview of the performance of their organization.

What is performance evaluation?

Performance evaluation is a process used to measure the effectiveness of an organization’s performance. The goal of performance evaluation is to help organizations improve their operational efficiency and maintain their competitive edge.

Performance evaluation can be divided into two categories: process and outcome. Process evaluations focus on the steps or procedures that an organization follows in performing its tasks. Outcome evaluations focus on the results that an organization achieves in its efforts.

What is performance review?

A performance review is a formal, written appraisal of an employee's work performance. It is usually conducted at the end of an employee's tenure with a particular company or organization. The goal of a performance review is to provide feedback that will help the employee improve his or her work performance. Reviews should be impartial and objective, and based on specific criteria.

What is employee development?

Employee development is a comprehensive approach to developing people for their full potential within an organization. It encompasses everything from training and development opportunities to employee recognition programs and social activity programs.

What is employee mentoring?

Employee mentoring is a relationship between an experienced employee and a new hire. The mentor helps the new hire learn about the company and their job, provides support during the early stages of their career, and helps to develop a mutually supportive working relationship.

What is productivity?

Productivity is the ability to produce a high volume of output from a given input. It is a measure of the efficiency with which an individual or organization produces goods and services. Productivity generally decreases as the inputs used to produce a good or service become more complex, but it can also increase with increased technology or innovation.

What is efficiency?

Efficiency is the measure of how well a system uses its resources.

What is effectiveness?

Effectiveness is the degree to which a particular individual or system produces the desired outcome.

What is 360 degree employee feedback?

360° feedback is a form of employee feedback that provides employees with a 360° view of their work, including both positive and negative aspects. Employees are typically given feedback on their performance in both individual and team contexts. This helps employees to understand how they can improve their overall productivity and effectiveness within the workplace.

What is team management?

is the process of planning, organizing, and leading a team to achieve common goals.

What is core competence?

Core competence is the unique set of skills and experiences that sets someone apart from other people. It refers to the deep knowledge, understanding, and skill set possessed by an individual or a business that allows them to be successful in their field.

What is performance standard?

A performance standard is a prescribed way of measuring and evaluating the quality of service provided by an organization. It is generally used in areas such as healthcare, education, and .

What is management by objectives?

Management by objectives (MBO) is a business strategy where the objective of an organization is to achieve specific goals. This strategy is often used in businesses where there are limited resources or where the management wants to focus on specific areas.

What is coaching?

is a way of providing guidance, support, and advice to someone in order to help them achieve their goals.

What is organization development?

Organization development is an approach to helping organizations become more effective and efficient. It helps create and implement systems that support a organization's goals, promotes communication and trust among team members, and creates a culture of innovation.

What is organizational structure?

Organizational structure is the way an organization is organized. It includes the way positions are filled, the hierarchy of authority, and how employees are assigned tasks.

What is leadership?

Leaders are responsible for setting the example for their team and ensuring that everyone follows their lead. In many cases, leaders must make difficult decisions and take charge in difficult situations.

What is management analysis?

Management analysis is the process of identifying, assessing, and addressing factors that influence an organization’s performance. It helps managers make decisions that will help improve their organization’s ability to meet its goals.

What is the role of a CEO?

The role of a CEO (Chief Executive Officer) is to manage an organization and make sure it runs as smoothly as possible. CEOs are responsible for making decisions that affect the company's finances, operations, and marketing.

They also oversee the hiring and firing of employees, set goals for the company, and coordinate with other managers.

What is the role of a COO?

The role of a COO (Chief Operating Officer) is to oversee the overall operations of a company, including managing financial and administrative functions. They also typically act as a liaison between the CEO and the board of directors, ensuring that all important matters are properly discussed and handled.

What is the role of CMO?

The role of CMO (Chief Marketing Officer) is to lead the marketing function for a company and provide strategic direction and cutting-edge solutions that support the growth of the business. They are responsible for developing and executing marketing plans, setting annual marketing objectives, and working with other departments to create successful marketing campaigns.

Additionally, they work closely with executives to ensure that all aspects of the company's are aligned with the overall goals of the organization.

What is the role of CTO?

The role of CTO (Chief Technology Officer) is to lead technology development, oversee the implementation of technology and support the business goals.

What is board of directors?

A board of directors is a group of people who are responsible for the overall running of a company. The board has the power to appoint or fire the CEO, make decisions about the company's strategy and finances, and oversee their employees.

What is line manager?

A line manager is a person who is responsible for the lines of work within an organization. They are typically in charge of directing and managing staff within their area of expertise.

What is mid-level manager?

A mid-level manager is a position in a company that typically has intermediate responsibilities. This could mean overseeing staff levels, directing work, and managing budgets.

What is a supervisor?

A supervisor is a person who manages and directly supervises employees' work. Supervisors oversee workers in order to ensure that their tasks are accomplished within established guidelines and within the overall purpose of the organization.

What is employee motivation?

Employee motivation is the process by which an employee expresses interest, enthusiasm and dedication to their work. This can happen in a variety of ways, including through recognition, praise and incentives.

What is emotional intelligence?

Emotional intelligence (EI) is the ability to be aware and understand your own emotions and the emotions of others. EI helps you manage stress, relationships, and other important aspects of life.

What is conflict management?

Conflict management is the process of resolving disputes and tension among people. Conflict can take many forms, such as verbal arguments or tensions at work. Conflict management techniques can help participants resolve their differences in a constructive way.

What is collaboration?

Collaboration is the process of working together to achieve a common goal.

What is delegation?

Delegation is the assigning of a task or responsibility to somebody else.

What is span of control?

Span of control is the extent to which a manager controls or influences the work of subordinate employees.

What is change management?

is the process of managing changes to an organization. Changes can refer to anything from a policy change to a new software release. Change management includes planning, implementing, monitoring and reporting on changes.

What is talent management?

Talent management is the process of identifying, assessing, and developing the talents within an organization. It includes everything from hiring to coaching and development.

The goal of talent management is to ensure that employees have the skills and abilities necessary to do their jobs well, and that they can be promoted or transferred to new roles within the organization. It can also help reduce turnover and improve employee morale.

What is employee survey?

Employee surveys are a way for employers to gather feedback from their employees about their work experience.

Typically, surveys are administered at regular intervals (e.g., once per month or every three months) and ask employees about a variety of topics, such as their satisfaction with their job, the quality of their work-related outcomes, and how they feel about their supervisor.

What is unofficial authority?

Unofficial authority is authority of an employee that is not formally assigned but developed based on the specific employee's qualities like skills or experience.

What is knowledge management?

is the process of managing and using knowledge in an organization. It encompasses the activities of acquiring, organizing, sharing and preserving knowledge within an organization.

It helps organizations achieve their goals by bringing together the technical expertise of its employees with the business know-how necessary to make wise decisions.

Knowledge management can be divided into three categories:

  1. Knowledge Acquisition – acquiring relevant knowledge from a variety of sources
  2. Knowledge Organization and Navigation – developing an effective system for managing and accessing knowledge
  3. Knowledge Sharing and Use – making knowledge available to employees and customers
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Business Strategy [FAQs]

Business Strategy Q&A

What is strategy?

Strategy is the process of designing a course of action that will achieve a desired outcome.

What is business strategy?

Business strategy is a plan that helps companies realize their goals in the marketplace. It includes developing short- and long-term plans, setting priorities, and making decisions about how to allocate resources.

What is strategy map?

Strategy map is a graphic representation of an organization's strategy. It helps decision makers understand the relationships among different elements of the strategy and how they relate to each other. It also can help identify potential threats or opportunities, and suggest ways to address them.

What is strategic management?

is the process of managing a business or organization to achieve its strategic objectives.

These objectives may be short-term, medium-term, or long-term, and may include financial objectives (such as increasing profits), market position objectives (such as maintaining a leading market share), organizational goals (such as improving employee productivity), and customer satisfaction objectives. A key aspect of strategic management is developing a comprehensive plan to achieve these objectives.

Why is a business strategy important?

A business strategy is important because it sets the direction and purpose for a company. It identifies what the company wants to achieve and tries to find ways to achieve it.

What is strategic thinking?

Strategic thinking is the process of identifying and refining a long-term, comprehensive plan to achieve a specific objective.

What are levels of business strategies?

There are different levels of business strategies depending on the size of the company and what its goals are.

Some common levels of business strategies are:

  1. Short-term strategies (aimed at one or two years)
  2. Mid-term strategies (aimed at three to five years)
  3. Long-term strategies (aimed at 10 or more years)

What is balanced scorecard?

A balanced is a tool used by organizations to measure and track progress against specific objectives. The scores from each component are weighted according to their contribution to the organization's overall objective.

How to measure strategy success?

There is no definitive answer to this question, as it depends on the specific goals of the strategy in question and the context in which it was implemented.

Some common indicators of strategy success might include lower costs or improved performance relative to objectives, enhanced customer satisfaction, or increased market share.

How do you formulate a business strategy?

A business strategy usually starts with understanding what the company’s goals are and then developing policies and plans to achieve those goals.

A business’s ultimate goal is to make money, and it will pursue strategies that will help it do this. Strategies may include generating new leads, attracting customers, expanding into new markets, developing new products or services, or improving efficiency. A business also must plan for possible risks and seize opportunities when they arise.

Some other factors to consider when developing a business strategy include: the company’s competitive environment, its current and potential customers, available resources, and the regulatory environment.

In addition, a business may have specific goals it wants to achieve (such as increasing revenue or decreasing costs), or it may want to promote a particular image or style. Once these objectives are defined, the business should develop policies and plans based on those goals.

What are strategy concepts and frameworks?

Strategy concepts and frameworks are ways of thinking about how to achieve goals in an organization. There are many different strategy concepts and frameworks, but some of the most common ones include:

  • The Five Forces Model
  • The Porter's Five Forces Model
  • Open Innovation Framework
  • 3M Strategy Framework

Business strategy examples

Some examples of business strategy include:

  • determining what product or services to provide
  • marketing the products/services
  • pricing the products/services
  • developing and implementing a distribution plan
  • creating customer service policies and procedures
  • developing employee training programs
  • maintaining accounting and financial records

Components of a business strategy

There are many elements to a business strategy and it is important that the organization understands what they need to do in order to compete, grow, and succeed. Generally, a business strategy will include:

  • Mission statement – What does the company want to achieve?
  • Business goals – What are the specific targets the company wants to achieve?
  • Key strategies – How will the company achieve its goals?
  • Plans of action – What will the company do to achieve its goals?
  • Resources – How much money, personnel, and resources will be needed to achieve the goals?
  • Timeline – When will the company achieve its goals?
  • Risks and challenges – What are potential obstacles that could prevent the company from achieving its goals?
  • Monitoring and evaluation – How will the company know if it is meeting its goals?

Origins of strategy

Strategy is said to originate from the Greek word strategos which means general. The word was first used in connection with warfare by Homer in the Iliad. There, strategos is used to describe Achilles' advisor, Thetis.

Corporate strategy and portfolio theory

Corporate strategy and portfolio theory are two related fields of study that focus on the management of a company's assets. Corporate strategy aims to create long-term shareholder value, while portfolio theory is used to help make decisions about which investments to make in a company's portfolio.

One key focus of corporate strategy is the identification of a unique, sustainable competitive advantage for a company. This can be done by identifying and exploiting new market opportunities, developing new products or services, or improving efficiency in existing areas.

Another key goal of corporate strategy is to ensure that a company's operations are as efficient as possible, so that it can allocate its resources where they will produce the most value for shareholders.

Portfolio theory is used to help make decisions about which investments to make in a company's portfolio. Portfolio theory emphasizes the importance of risk and return, and helps managers decide which investments to make in order for a company to achieve its goals.

One key focus of portfolio theory is the assessment of risks and returns associated with different investments. Managers can use this information to make informed decisions about which investments to make in a company's portfolio.

Portfolio theory also allows for a comparison of the risks and returns of different investments to help identify which ones are providing the best value.

What is business metric?

A business metric is a numeric or qualitative measure that helps managers and executives track progress or assess performance of an organization.

Business metrics can be used to measure the efficiency of operations, customer satisfaction, and sales performance. They are also used to measure intangible aspects of business such as brand image or innovation.

Examples of common business metrics include revenue, profit, employee turnover, and stock price.

What is KPI?

A Key Performance Indicator (KPI) is a numeric or alphanumeric measure of performance that can be used to track the progress and success of an organization or enterprise. A KPI may be used to measure the efficiency, effectiveness, and profitability of an organization in a specific area, such as sales.

What is OKR?

Objectives and Key Results or “OKRs” is a tool used in businesses to track and measure progress towards specific goals.

An OKR is a template for setting goals that can be easily understood by those responsible for achieving them. An objective is a measurable target, and key result is the final outcome that an organization aims to achieve as part of its goal.

There are usually three key dimensions to any OKR: time-based, results-based, and user-defined.

Time-based OKRs are typically aimed at specific periods of time, such as quarterly or annual. Results-based OKRs are based on progress towards specific goals, rather than waiting for a pre-determined deadline. Users can set their own key results and deadlines, which makes it more flexible.

User-defined OKRs give employees the freedom to set their own objectives and key results, which can be tailored to reflect their individual strengths and interests.

What is strategic system?

A strategic system is a set of interconnected business or organizational policies and practices that guide how an organization fares in its marketplace. It coordinates the actions of different departments to achieve specific goals, makes decisions about tradeoffs among different courses of action, and allocates resources in order to achieve the desired results.

What is a performance management system?

A performance management system is a set of protocols, tools and techniques used to evaluate and improve . Performance evaluations can include measurements of objectives, such as sales goals or customer satisfaction ratings, as well as subjective measures such as employee morale. A performance management system also includes a systematic approach for tracking and improving employee performance.

This information is used to make decisions about promotions, pay raises and other forms of compensation.

A performance management system can help organizations improve their overall productivity and effectiveness. By focusing on employee performance rather than individual achievement, a performance management system can reduce morale problems and encourage teams to work more collaboratively.

In addition, a well-designed performance management system can help employees identify areas in which they need to improve and help them develop strategies for improvement.

What are generic competitive strategies?

Generic competitive strategies consist of a set of general ideas or approaches that firms can use to compete in their markets. These strategies may be used by any company, regardless of its size, industry, or competition. Generic competitive strategies can include:

1) Pricing: Firms may adjust their prices to make their products more affordable or competitively priced compared to those of their rivals.

2) Product innovation: Firms may develop new products or improve existing ones to stay ahead of the competition.

3) Distribution: Firms may focus on expanding their distribution channels or developing new marketing strategies to reach more customers.

4) Resource allocation: Firms may focus on increasing productivity or cutting costs in order to remain competitive.

5) Human resources: Firms may invest in training their employees to be better competitors, innovators, and stewards of resources.

What is value chain?

A value chain is a sequence of activities and links between producers, suppliers, distributors, and customers in the production of goods and services.

It is a way of understanding how a product or service is created and delivered.

The value chain identifies the resources used in its production and the stages through which they are accessed. Usually, it begins with raw materials, goes through technical processing, produces intermediate products, and ends with finished goods or services.

What is industry structure?

Industry structure is a way of describing the distribution of industries within an economy. It can be split into three main categories: product, process, and sector. The product category describes the physical makeup of an industry, such as how many different types of products are produced.

The process category describes the methods used to produce products, such as how factories are organized. The sector category describes the specific activities that take place in an industry, such as how many people work in the sector.

The three main types of industry structure are concentric, radial, and laissez faire. Concentric industry structure is where most industries are located around a center point, such as in a circular pattern. Radial industry structure is where industries are spread out evenly around the perimeter of a circle, with no central focus. Laissez faire industry structure is where individual firms can do what they want without interference from the government.

What is go-to-market strategy?

The go-to-market strategy identifies the marketing channels that are most likely to generate leads and sales for a product or service. It also decides which channels to use and how much money to spend on each.

What are Porter's 5 forces?

Porter's five forces is a model for industry analysis developed by Michael Porter in the 1990s. The model assesses the competitive intensity and potential profitability of an industry. It considers five factors:

  1. Threat of new entrants: How easy is it for new competitors to enter the industry?
  2. Threat of substitutes: What are the possible substitutes for the main product or service?
  3. Bargaining power of customers: How powerful are customers and how likely are they to switch to another supplier?
  4. Bargaining power of suppliers: How powerful are suppliers and how likely are they to raise prices?
  5. Overall economic conditions: How stable is the economy and how likely are there to be changes in demand or supply? How many firms dominate the industry?

What is experience curve?

A graph (often represented as a V-shape) that shows the relationship between the number of units produced and the cost of producing each additional unit.

What is a learning curve?

A learning curve is the steepness of a slope on a graph that shows how quickly a person or machine can learn to do something new.

What is business vision?

Business vision is the long-term goal of a company. It outlines what the company wants to be known for and what it wishes to achieve.

It also sets out what the company values and how it expects its customers and employees to behave.

A good business vision should be compelling, inspiring, and achievable. It should describe why a company exists and what its unique selling proposition is. It should be clear about the company's direction and where it is heading. The vision should be flexible enough to adapt as the company changes, but consistent across all aspects of the business.

A good business strategy should be designed to help the company achieve its vision and goals. It should focus on how the company can grow, manage risks, and develop new products or services. The strategy should be well thought out and specific, outlining what actions the company will take to reach its objectives.

What is business mission?

The business mission is a public statement of the purpose or goals of an organization.

It is often used to guide decision-making, set expectations with customers and employees, and communicate the company's culture.

In many cases, the business mission is expressed in the company's Statement of Principles or Values.

What is value proposition?

The value proposition is the message that a company sends to potential customers in order to describe what it provides and why it is preferable to its competitors.

The goal is to create a compelling case for why the customer should choose that company's product over those of its competitors.

A company's value proposition often depends on its product(s), target market, and positioning.

A product's value lies in the benefits it provides to the customer. A company's target market is the group of people who will be most likely to benefit from its product. Companies can position themselves either as leaders or followers in their markets.

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How to Do Activity Based Costing in Excel

Introducing ABC Activity Based Costing in Excel

Activity Based Costing in Excel

Here is How to Perform Activity Based Cost Analysis in Only a Few Minutes, Identify Your Real Cost-Profit Information, Improve Your Current Cost-Profit Structure and Make Profitable Decisions for Your Business…

Studies have shown some interesting facts about . While most business managers are aware of the power of ABC and the benefits of drastically improving their businesses by making relevant and fact based decisions, only a small percentage of them actually use ABC. This is the reason why Activity Based Costing in Excel has been developed.

The 3 typical issues in ABC implementation:

1. ABC Implementation is Expensive

Activity based costing systems are expensive to develop and implement and they require continuous investment, maintenance, training and support. Many business managers are not confident that the potential benefits will justify the large investments required by their organizations.

2. ABC is Time Consuming

Developing and implementing ABC is time consuming for every company. The business requirements have to be put in place, the organizational processes must be analyzed and clearly outlined and employees must be trained in order to use the system. External help from ABC consultants is necessary during development which takes anywhere from a few months to more than a year for the entire working system to be in place.

3. It’s Hard to Convince Decision Makers

It is challenging to convince management to invest the money and time in developing the ABC system. Implementing ABC and developing it into a major business initiative for the long run takes a real consideration by business stakeholders. They have to envision some real tangible benefits in order to make the go decision.

There is a Better and Smarter Alternative to Get All the Benefits of Having your ABC System Without Making Any of the Investments Mentioned Above and Without Any Risk for Your Business

Now with the ABC Software for Microsoft Excel you can develop your Activity Based Costing analysis in a matter of minutes! This simple yet very powerful ABC application for Excel users gives you all the benefits without the hard part of risk, time and money investments.

The Activity Based Costing in Excel has been already used by thousands of organizations worldwide in any market and industry. It doesn’t require any ABC training or expertise and any Excel user can take advantage of this activity based costing tool.

This product will help you identify the real cost in your business and it’ll open new perspectives into how you see your business. Having the real product and service costs allows you to make smart decisions and improve your profitability in addition to cutting costs and making informed decisions based on facts.

  • “ABC for Excel helped us improve our profitability in less than 1 month after we started using this product.” – Janet D., Operations Manager
  • “The new ABC information helped us identify what was wrong and it was very easy to focus on reorganizing and streamlining our existing business processes and activities.” – Mike T., Business Owner
  • “This is one of those tools you can use daily and apply to any business case. Now I am able to use ABC analysis in addition to traditional financial reporting and analysis.” – Ben W., Management Consultant

ABC 101: What is Activity-Based Costing?

Activity Based Costing – ABC Costing Approach is a method that has helped many companies improve their profitability and cost structure. ABC costing identifies opportunities for management to improve pricing, products, services, operations and key business processes in order to improve competitiveness.

Critical information that has been hidden by using traditional accounting approaches can be discovered by using activity based costing. To compete in the marketplace management must change the cost and profit management and reporting practices.

Activity Based Costing is a management accounting approach which allocate all direct and indirect (overhead) costs to cost objects (products and services) in order to help management understand critical business information. ABC allocates direct and indirect costs to products and services based on the level of activities used to create and deliver those products and services.

Activities such as purchasing, design, production, sales, marketing and customer service are utilized by different products and services (cost objects) based on their complexity and business requirements. Compared to traditional accounting, activity based costing is a decision making tool which provides more accurate cost and profit information and allows management to understand the cost and profit drivers and improve their business.

Activity-Based Management

Activity Based Management uses activity based costing information to maximize value for the customers and other stakeholders and improve profitability. Management allocates resources to critical business processes, products and customers and improves overall efficiency as well as create opportunities for cost reduction and product, service and .

By identifying costs of activities and activity utilization by different products and services decision makers have accurate and timely information and are able to make better and more effective business decisions.

Activity Based Costing also identifies value added activities (activities which create value for the customer and the company) and non value added activities (activities which are currently performed but they do not create value for the customer nor for the company).

How ABC Works?

The overall objective of ABC Costing System is better understanding the overhead / indirect costs and profitability. What will change with ABC? While the overall costs and profit will remain the same the ABC Costing will inform management about profitability at the product level.

Activity Based Costing will allocate costs to products and services based on the level of resource utilization by different business activities. Each indirect cost is driven and at the same time can be controlled, planned and managed based on the business model and processes used by the company.

For example, the costs of each department and activity is driven by the company's business model or the way the company does business (ex: employee hours, number of machine hours or number of shifts will drive the cost of each activity). as well as service companies can use ABC to assign costs to activities and activities to products and services in order to measure profitability.

The ABC approach includes allocation of indirect costs to departments, costs from departments to activities and costs from activities to cost objects. For example, every organization has departments which will vary based on the business (groups / teams such as sales function / department , warehouse department, purchasing department, administration, etc.).

Indirect Costs from the General Ledger can be assigned by using percentage based on utilization level – for example, the rent cost can be allocated 70% to the warehouse department, 20% to administration and 10% to Sales and Marketing Department depending on the square feet used by each department.

Next, each department performance activities – for example, the design department may perform product development activities, the sales department will perform sales calls, quoting and sales presentations. Depending on the time spent by the sales force on each of these activities their indirect costs can be allocated to each activity – for example, 30% sales calls, 30% to quoting and 40% to sales meetings and presentations.

Finally, the costs of each activity is allocated to the cost objects (products and services). For example, let's consider the sales meetings and presentations activity performed by the sales department: based on the time spent by the sales force on selling and promoting each product or service the cost of sales meetings and presentations activity can be allocated 50% to Product 1, 30% to Product 2 and 20% to Product 3.

Different products and services require more or less activities in creating them and selling them to the customers. This simple example demonstrates the way ABC allocates and calculates indirect costs and assign them to cost objects which is the overall objective – each cost object / each product and service will be measured at the net profit level.

Gross Margins / Gross Profit can be misleading because some products and services will be profitable at the gross margin level but they might be losers at the net profit level if they consume too much of the company's activities. On the other hand, some products and services with lower gross margins might be very profitable at the net profit level because they are simple to create and deliver to the customers.

The following example demonstrates this point:

Business processes and operations are performed by different activities. Each activity has cost drivers which are used to calculate or estimate the cost of activities. Here are some examples of activities and cost drivers:

Examples of Business Activities:
– Purchasing
– Product Design
– Quoting
– Sales Calls
– Product Delivery
– Receiving
– Stocking
Examples of Cost Drivers:
– Number of Calls
– Percent of time spent on stocking each product
– Square Feet
– Labor Hours per Product
– Machine Hours per Product
– Number of Shipments per Product
– Receiving Hours per Product
– Stocking Hours per Product

There are different activity levels, for example unit level activities (activities performed on each unit such as packaging), batch level activities (activities performed on batch level such as and set up), product level activities (activities performed on each product such as design, engineering and marketing) and facility level activities (activities performed at each facility such as safety, training and maintenance).

How to Design Your ABC System?

Designing and implementing ABC Costing System involves identifying and defining all direct and indirect costs, company's departments, activities, cost objects and defining ABC reporting.

The first step in designing ABC System is defining the indirect costs and departments and allocating the indirect costs to each department based on cost drivers.


Next, the cost from the departments are allocated to Activities based on how much activities are consumed by each department.


Finally, costs from activities are assigned to cost objects.



Benefits of Using ABC

Compared to traditional accounting, Activity Based Costing reports accurate product and service costs and provides insight into the cost drivers and identifies value added and non value added activities providing opportunities for improvements on a general company level as well as product and customer level.

Activity Based Costing Software for Excel

Activity Based Costing Software for Microsoft Excel is an automated Excel Application allowing Excel users to develop ABC system and create ABC reports with a click of a button in Excel.

Used by thousands of companies worldwide this application has helped business users make better business decisions, better understand their businesses, improve business processes and operations, improve profitability and increase competitiveness.

Now you can design your Activity Based Costing (ABC) System and create ABC Analysis and Reports with a click of a button in Microsoft Excel. This product is built based on best in class ABC expertise and experience simplified for any business user of Microsoft Excel.

Simple and easy to use allow you to create high quality business insight with ABC Analysis and Reporting. This product will save you a lot of time and money. You can use this proven Activity Based Costing (ABC) approach to develop an effective ABC system for your business.

Whether you are experienced or a beginner with ABC Costing this product will help you design and implement your Activity Based Costing system and help you better understand and improve your business.

This ABC application for Excel will lead you through the process by automatically designing customized templates based on your business input. This is the easiest to use and the most effective Activity Based Costing software in the industry which will help you become an Activity Based Costing (ABC) expert in a few minutes.

Activity based costing in Excel

You can get ABC for Excel here

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Mr Dashboard Weekly | August 22

Business Management Newsletter by Mr Dashboard
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As summer comes to an end managers are getting ready for fall. Most companies push with new initiatives in September. Four months till the end of the year, now it is the time to plan and organize our resources and close any gaps within our annual targets…

This week we cover numerous topics and ideas and as always we give you simple and workable tips on how you can improve your business results. If you missed last week's updates you can read them here: Mr Dashboard Weekly Aug 16


Management tips and tools this week:


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Types of Product Strategies Used by Successful Companies

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Incentives and Rewards Performance Management Strategy

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How to Create Employee Performance Appraisal

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Performance Improvement Plan Template

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Project Management Dashboard Excel

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New Product Development Process Example

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Production Planning and Scheduling Excel

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Quality Management in Project Management

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Stress Management Techniques at Work

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Outsourcing HR Activities and Functions

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Business Strategy Plan Development Examples and Templates

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Business Management Newsletter by Mr Dashboard
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Quality Goals, Quality Plans & Quality Tools in QMS

Setting Quality Goals, Creating Quality Plans and Using the Right Quality Tools

Businesses big and little put into action quality management programs to boost performance while increasing client satisfaction with the organization's services and products. A beneficial must have particular goals associated with the organization's overall strategic objectives.

Setting Quality Goals

When small business identifies such quality goals obviously, it could define the initiatives and qualities that permit to accomplish its own targets. A definite objective addresses a certain goal from the organization's strategic plan. It involves details of exactly what workers have to accomplish.

House of Quality Tools (Voice of Quality Analysis)

To let workers figure out when the business has arrived at its own objective, the objective has quantifiable qualities that show exactly how much progress can be needed and if the business has accomplished its own goals. Quality in such system has several elements.

The goal of quality management system is to monitor every element and accomplish changes. Product testing may monitor precision and conformity with requirements while practical testing can show if the products satisfy customer requirements. Test scores yield details about issues and show areas in which there's space for development and further improvement.

An essential area of quality management is affecting the tradition of the business. Quality-focused organization tradition values the functions of quality that system measures and aims for steady development. Such tradition orients alone towards the clients and fulfilling their demands.

When there tend to be issues with quality, workers tend to be ready to get obligation for mistakes and aim at eliminating them down the road. This positioning is crucial element in enhancing the results which tracks quality.

Superior management program outlines the abilities, coaching and skills that have been prerequisites for accomplishing particular initiatives. When issues occur regardless of the skills of workers, extra coaching can be needed. When workers do not accomplish the quality goals the business sets for them, the results frequently show the origins of issues and the coaching which will boost performance.

If a business can evaluate the quality of the products and develop quality-focused tradition, workers tend to be inspired to get the acceptable coaching allowing them to accomplish the organization's quality goals.

Developing Quality Plans to Achieve Quality Goals

Quality plan is simply a strong business plan. Superior management is equally a specialized subject. That isn't bureaucratic solution. The increase in recognition of has established some not very helpful communications – for example document based strategy for the sake of itself. In those quality techniques, the quality system once again is focused only on admin components and definitely not the strategic goals.

Remember the keyword "TOTAL" in Total Quality Management! Quality system is only as good as its weakest link...
"A flawed product provided in a timely manner and on budget continues to be a flawed product."

An added frequently forgotten area of quality assurance is behavior. Such behavior is crafted by values. The lack of  values that form a beneficial behavior, might not have fast impact because those will run in accordance to their personal individual values. If those conflict with business values, individual should resent getting forced to conform and can ultimately undertake his own ideas.


Quality Improvement Tracking (Gap Analysis)


The control of quality includes many areas of a company. Essentially quality management is about potential of operations, services and products. Businesses make up many functions and should be important to operate properly. The result is thus that if any function does not accomplish, there are corresponding detrimental impacts on the company.

Some problems have fast impact for which they lead right to the availability of services and products. Some others have long haul impact for example behavioral components. Individuals perform best when management shows that cares about the subject.

Neglect the individuals and ultimately you influence product or service quality. A failing in support function, for example workplace cleaning, might not impact whatever it is at first, however if workplace continues to be unclean for the prolonged period it'll start to impact efficiency.

What takes place once the quality plan and goals are not in line with these objectives?

In such instances, misunderstandings about responsibility should occur and business quality goals may turn into small above duties allocated to the quality division. Source percentage can be a challenge when mid managers try to achieve goals that are not synced with quality goals.

"A business objectives, quality goals and quality plan all are related and must come together to accomplish business development."

These needs explain a reasonably extensive group of initiatives. Employing them in a way to acquire development means only knowing and recording operations. It implies aiming business objectives, quality goals and process metrics to build actual quality improvement. And also it means utilizing process maps, a minimum for crucial operations and easy flow charts for those which tend to be less essential.

Quality Tools

Quality Tools (SPC Control Charts )

The discussion here will focus on the importance of process maps (for more detailed guide take a look at Quality Tools). Process maps include more than flow charts.

They could manage and increase operations by showing process metrics and process flows and relationships

The exact same action must be performed for process inputs, this time around talking to process employees.

After inputs and results are defined, flow chart could be prepared utilizing regular flow methods. Make certain a flow chart shows process as it's, not quite as it has to be.

Once a flow chart is created, that can be important to monitor some of individual initiatives in process to supply complete image of performance.

The entire process maps solution is suitable for crucial operations, however flowcharts can be enough for additional operations.

When this happens, some data selection and evaluation is suitable.

"Lastly, as the entire business and quality goals tend to be refined as time passes, you need to make sure that you review and revise process targets."

Certain managers will wonder, undoubtedly, exactly how much development is essential for minimum conformity. These individuals are inclined to conform by getting easy action that, while enhancing their quality systems, can have small good influence on companies all together.

Those that want quantifiable business results will exceed the minimum by incorporating their initiatives aimed towards meeting quality and entire business goals.

At that point, it is beneficial to describe the distinction between helpful and preventive action utilized within the processes. Helpful activity addresses an unfavorable situation's cause to stop the recurrence. Preventive activity, by comparison, tackles the possible cause of possibly unfavorable context.

It becomes additionally critical to rethink how we view this activity. Simply because activity includes defining and fixing factors behind unfavorable circumstances, it has to be considered part of business overall problem-fixing process. As additional advantage, incorporating a helpful activity process along with other problem-fixing initiatives makes easier coaching and concentrates everyday activity on essential issues for example refining sources.

Every action must be acknowledged as the project for development and sources devoted to every project must be commensurate with problem's significance.

After vision is clearly identified, top level management must create business strategy. The aim of strategies is to allow the accomplishment of business vision, that's, to determine the actual steps important to satisfy the broad goals of vision. Most businesses to have a operations of some kind.

Vision and strategy are a must not just ideas - however they are frequently abstract for individuals to make use of all the time. What is necessary is group of applications that interprets vision and strategy into ideas that could be calculated and recognized. 

Top level management must convert vision and strategy into quality that will track crucial measures. Measures tend to be essential for accounting reasons, however considerably less connect straight to business strategy and long term good results.

The problem won't be discovering crucial measures; it's going to be maintaining list of KPIs, metrics and critical success factors that are focused and workable.

Quality goals tend to be selected by process managers – the managers who happen to be accountable for operations concerned. They will demand help when choosing quality goals and ISO quality management system is clear source in that ability.

The function of coach will be to challenge the models that process managers can be utilizing to build their KPIs. Process managers tend to be accustomed to calculating their very own performance, although the measures might or might not have any clear links to business overall crucial measures.


Whale Chart Template Excel


Quality goals must additionally be checked against goals in other places to assure that suboptimization does not happen. Sub-optimization happens when a target is making one function look great however harms additional functions.

Goals connected to result and/or system usage periodically cause sub optimization, particularly in divisions accountable for storing and moving finished products.

Process owners must set targets for quality goals. The targets should be set with expertise in the main process ability.

Statistical process control (SPC) limits on quality goals can do a lot in establishing quality goals.

Assessment of goals and targets will define the components most needing development. Divisions may then brainstorm action they anticipate to favorably affect goals requiring any type of improvement. The thinking must be directed by management and can contain all crucial team members.

Always remember that crucial team members are not essentially just anyone who has official power and obligation; they can be experienced providers, specialists, brand new workers with fresh viewpoints and even troublemakers who express non-traditional views.

Putting together the appropriate individuals to take part within the thinking is a crucial part of process. Those things that emerge from the program will be prioritized and put to work, in line with the anticipated impact and odds of good results.

These quality goals then would be conveyed to every degree of the business with corresponding goals and plans at each and every level to assist fulfill the entire strategic goal.

For very best results, a target has to be obvious. In place of saying to boost non-conforming product, a certain quality goal could be to decrease non-conformances on specific line by a certain percent.

Quality Metrics, Quality KPIs & Critical Success Factors

For quality goal to become agreed on and accepted by employees – it has to be created and authorized by top management. Once management sets the goal that has to be implemented and used.

Pareto Analysis Chart Template (Quality Tools)

Important elements help a company aim at these stuff that help fulfill goals and go little closer to attaining its own vision. These offer gauge for defining how good the business is meeting goals.

Once CSFs (critical success factors) will be identified, there has to be metrics set up to keep track of and track progress. That can be done through reporting process that's utilized to accumulate specified data and reveal detailed information with senior leaders.

As an example, if the objective will be to boost client satisfaction survey scores, there must be objective and measure to show accomplishment of objective.

Each company has customers and knowing who crucial customer groups tend to be is critical in order that services and products could be created according to customer needs. The problem lots of businesses create isn't recognizing workers as the crucial customer group.

There must be organized process to get opinions from every customer group to discover what's critical to them. Businesses frequently make the error of thinking they determine what is critical to customers and ask unacceptable survey questions.

Create a client satisfaction survey that will discover what's critical to customers. As an example, customers may care about quality more than cost however if you're building product and trying to keep expenses down and sacrificing your quality, you're building product which may not fulfill the requirements of the client after all.

Each customer group must have survey customized to specific needs and they have to be interviewed to build standard data on clients' impressions and opinions about your business. This gives starting stage for changes and shows progress as your quality  improvement plans are performed.

Once you have accomplished some excellent results with the data, put it to use as the marketing application. Customers have to know exactly how businesses in house operations work particularly if these processes provide a product and/or service for them.

Clear goals allow informed decisions. Frequently in businesses individuals do not have know what goals tend to be, hence they finish doing stuff that are not truly essential. That places absolutely everyone on same page and going after the exact same objective. Good result is not possible any time you do not even determine its own description.

A quality plan additionally determines path through which to monitor performance against established objectives. Additionally to determining components for the ongoing quality improvement, the goals are evaluated.

Attaining clearly identified goals through constant initiatives based on the quality plan will offer concrete benefits out of your TQM () program.

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33 Networking Tips for Business People

33 Tips for Networking

These networking tips will help you improve the results of your networking by polishing your current networking skills and strategies:

Networking tips and strategies:



Networking Tips
Networking Tips and Ideas


1. Look for good introductions

Identify somebody that knows every person and ask to hook you up with the person you would like to meet. Any time you may well ask a person to introduce a person, this keeps much more weight as opposed to going to somebody introducing on your own, for the reason that individual you are getting introduced to considers you in a very different way when someone of relevance or somebody in power is actually doing it for you.

2. Focus on listening

Place yourself in someone else's shoes, as well as listen with a purpose of understanding an issue. When you may ask the individual some sort of question, pay attention…with all the intention to learn and create a reference to that individual, since people often remember individuals they will have some sort of reference to.

3. Practice daily

Typically the more you network, the better it will get, however, you must carry on doing it. In the span of each day you are able to workout this specific skill through getting up, walking, plus beginning short discussions with people around you.

4. Always have day-to-day social media activities

Daily, make sure you like and talk about others’ articles within your market. These types of articles could be published by market front-runners or simply just by competent and productive co-workers, yet it’s crucial that you show the appreciation to the function of other people. Constantly making yourself a part of your social network can develop your current network thus making you a well-known online reference and source for others.

5. Engage weekly with a various industry leader using an appropriate question or comment

This really is difficult to do without appearing spammy and you need to add value to conversations, however the purpose is to provide a authentic compliment regarding their work, as well as ask a brief, thoughtful question. One can learn quite a lot through even single exchange using powerful contact, however it could also result in a continuing relationship plus ultimate relationship.

6. Diversify your current network

Rather than forever going to networking activities in your specific industry, try and combine your current network through getting together with individuals from linked yet different sectors as opposed to one you're working in. Often, networking in your personal industry turns into competitors. On the other hand, distributing your time and effort out around various areas that can hook you up to fresh prospects may be worth your time and money.

7. Speak with all people you know

Without speaking solely regarding your job which can be exhausting for other people, you'll want to naturally talk about work as well as your company regularly. Relate the enthusiasm of your job plus your enthusiasm for your existing initiatives. Everyone loves to get in touch as well as become expert networker so even family or friends might recommend the next major customer.

8. Use social media to get professional content all the time

Remember that your main social media connections don’t actually review your account page. They will take a look at the posts. Therefore even when your current information states that you are a management consultant however you publish just photos of you, take into account publishing current jobs using excited titles on how thrilled you are to provide the information. Outdated connections frequently turn out to be new customers.

9. Target quality, not necessarily volume

Networking might be regarded as challenging and unpleasant for most people. Try to talk to less people however have much longer and better discussions. These interactions quickly exceed the actual shallow and may result in partnerships which continue many years following the event.

10. Avoid the impulse to come in late

Showing up earlier on a networking happening is really a far better approach compared to getting there late. Being a first participant, you'll find that it really is more calm and also more peaceful — and individuals will not have developed in to teams still. It really is simpler to find individuals that do not have interactions yet.



Networking tips
Networking tips and marketing strategies

11. Ask simple questions

Never hang on the sides in the place, watching for a person to approach you. Instead just go to a person or maybe a team, and simply ask tp join them. Remember to listen carefully for their responses.Listening is an exceptional way of getting to understand somebody.

12. Throw away your sales pitch

Don't forget, networking is about relationship developing. Maintain your exchange interesting, light and also casual — you don't have to perform the sell during first minutes from meeting someone. The concept is actually to get your discussion started. Everyone is much more likely to work with and partner along with individuals they like.

In case a potential client will inquire regarding your service or product, prepare yourself having a hassle-free information of the business. Prior to the event, develop a thought report on current successes, like a new customer you have gotten as well as job you have finished. Doing this, it is simple to draw something away from that checklist to the discussion.

13. Promote your enthusiasm

Win quickly using your passion for the service or product. Give a permanent impact through revealing some sort of story regarding the reason why you were motivated to build your business. Discussing what you love is usually infectious, as well. When you are getting others to talk about their particular enthusiasm, it generates an exciting discussion.

14. Smile

It is a straightforward however frequently ignored principle for engagement. Simply by smiling, you are going to place your stressed self comfortable, will probably come around as being inviting to other people. Be sure you smile when you go into the place, as well as before you begin the next discussion. Leave all the negative frame of mind at the entrance.

15. Never steal the discussion

Many people that don't like networking might ruin a good conversation. Remember: One of the most powerful networkers are great in making others really feel exceptional. Look individuals in their eyes, repeat their particular name, pay attention to what they express, as well as propose ideas which are simple to talk about.

16. Be sure you always follow up

It has been said – networking is when the discussion starts, not necessarily comes to an end. In case you have an excellent discussion, ask for the easiest way to keep in contact. Many people really like e-mail as well as phone while other people favor social networking sites such as LinkedIn. Make contact within a couple of days from the event to demonstrate you are engaged and accessible, plus reference a little something you talked about, so that your contact recalls you actually.

17. Be authentic

Remember that networking is all about staying authentic plus reliable, developing trust plus partnerships, to see ways to assist other people. Think about exactly what your objectives will be in taking part in social networking conferences so that you can choose teams that will help obtain exactly what you are searching for. Many conferences happen to be primarily based on learning, creating connections, and helping out as opposed to in purely creating business contacts.

18. Make assessments

Visit numerous groups which seem interesting. Spot the tone as well as frame of mind in the crowd. Actually do the individuals seem encouraging one another? Are they compettive? What is their goal? A lot of groups will let you visit more than once prior to registering with.

19. Volunteer

A great approach to stay noticeable plus give back to organizations which have assisted you in the past.

20. Use more questions

Try to ask open-ended questions throughout networking discussions. What this means is using general and broad questions rather than the ones that could be responded to using a quick yes and no. This type of asking uncovers a conversation and demonstrates audience members that you're thinking about them.


21. Become a valuable resource

Get referred to as a highly effective source of other people. If you are referred to as a good useful resource, individuals make sure use you actually for recommendations, suggestions, names of others, and so on. This will keep you noticeable in their mind.

22. Be specific and clear when you answer questions

Have a transparent knowledge of exactly what you actually do plus the reason why and what exactly makes you exceptional and completely different from other people performing the same. To get recommendations, you have to initially use a crystal clear information about exactly what you do which it is simple to say to other people. Have the ability to say what you want to achieve and just how other people could help you.

23. Treat referrals properly

Follow through efficiently regarding referrals you're provided. When folks provide you with recommendations, how you behave can be a reflection to them. Value and recognize this and your current recommendations will probably grow.

24. Always have a good plan

Because each of us has value, ir is crucial that you understand what your own is. When you go to any kind of networking event, make sure you are clear on exactly what skills, talents, abilities and contacts you are able to provide. Pre-plan what you would like to discuss, especially the way you might be able to support others, both right now and in the long run.

25. Ignore your individual goal

As you might be inclined to network simply to land work or speak with propsects focus on them first. Preferably, make it your main goal being available, helpful and sincere, as well as create contacts among individuals who might be able to assist one another. Kindness is definitely an appealing high quality as well as it’s something that individuals will probably keep in mind regarding you. By no means disregard any person as being insignificant.

26. Everyone you meet has a potential to help you

Allow it to be your current pursuit to uncover the worth in every individual you actually speak with. By asking questions as well as pay attention through curiosity. Don’t discount persons because of their job titles. An individual you actually meet could be considered a sales person, however they could have useful contacts and information you’d by no means discover in the event that you’d ignored them.

27. Understand the big picture

When you start to hear people and discover the things they may bring to the table, you are going to begin recognizing the way one individual may be capable of helping another. Try to connect individuals you believe possess something of real worth to one another. When you are out of the way to create these possibly good relationships, you’re performing all of your role to help make the networking happening successful.

28. See how you could be helpful

Prior to virtually any discussion reaches an end, you'll want to ask, “How could I help?” Since it is done so seldom, you might come across a shocked look, however it will probably be combined with a great grateful look. Normally close by stating for example, “If I can help please let me know” and offer a business card.

29. Be reliable

Should you told somebody you’d call them, get it done. Should you said to introduce somebody to somebody you already know, invest time to take action. Most people are hectic nowadays having work, families, activities, responsibilities – having said that, it requires at most one minute in order to send an e-mail introducing two individuals you would like to be connected. They are able to take over from there simply enjoy to be the connection. Small things like this really mean much to people and only single introduction may wind up transforming someone’s business.

30. Have faith in the effectiveness of networking

Once you believe the real worth of networking is based on assisting other people so you actually do your part – you will uncover success going on all over the place. The good thing about this strategy is you don't know when that success could grow.


Marketing strategies
Marketing strategies for business development


31. Be yourself

Networking activities tend to be designed for relationship development. If you fail to be genuine, you’ll always be beginning these types of fresh connections using a lie. Never play the role of the individual you believe other people would like to meet. Always be real. Individuals you actually interact with when you're genuine are the type of you would like to keep active in.

32. Establish realistic objectives

Any time going to a meeting, know what you're there to accomplish. Is the objective to meet a number of new folks? Could it be to meet a couple of particular individuals? They are almost all realistic goals and yes it requires a very little planning to create these types of objectives.

33. Take notes

Once you request somebody's business card after the good discussion, take notes on their own card once they leave or perhaps soon after the happening. This should help you to get extra specific within your follow up. Even if you meet this person months from now you will use your notes to start a good conversation.


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Create Dashboard in Excel (Download Templates)

How to Create Dashboard in Excel

What is an Excel Dashboard?

An Excel Dashboard is a powerful visual tool used to track and analyze data in Excel. You can use to see how your business is performing, track changes over time, and make decisions based on data analytics.

A Dashboard can be a great way to visualize data in Excel, and can help you track business performance, changes over time, and make decisions based on data analytics.

An Excel dashboard is a one-pager that assists managers and business leaders in tracking key or metrics and making a decision based on them. It is often referred to as a report, but not all reports are dashboards.


Create Excel Dashboards


Download Ready-to-Use Excel Dashboards for Business

The following are some of the advantages of using Excel Dashboard in your business:

  1. A Dashboard can help you see how your business is performing over time. You can use data to create graphs and charts that show how your business is doing overall, by department, by time period, or by specific metric.
  2. A Dashboard can help you to focus on the issues that are important to your business and make changes accordingly. By taking a closer look at your data, you can see where sales are lagging, where expenses are going out of control, and which areas of your business need more attention.
  3. A Dashboard can help you to communicate with your team more effectively. By tracking data together, you can be sure that everyone is on the same page and can make more informed decisions.
  4. A Dashboard can help to keep you organized and motivated. By seeing how your business is doing in simplified form, you can stay focused and motivated throughout the day.

Excel Dashboard Design

To create a dashboard in Excel, follow these steps:

  1. Open the Excel application and open the sheet you want to use as your dashboard.
  2. Select the “Layout” tab in the ribbon, and then click on the “Create Dashboard” button.
  3. Now select “Single worksheet”.
  4. In the next window, select which data you want to include in your dashboard.
  5. Click on the “Next” button.
  6. In the “Create Dashboard Table” window, specify which columns you would like to show in your dashboard and how many rows you want them to show.
  7. Select the data you want to use for your graph or chart and click on the “Next” button.
  8. In the “Create Data Source Chart” window, specify the type of chart you would like to create and select the data you want to use.
  9. Click on the “Finish” button.

The Best Way to Build Your Excel Dashboard

Create Interactive Excel Dashboard

A dashboard is a graphical representation of important data that can help executives make better decisions. The purpose of a dashboard is to provide an overview so that people can see trends and patterns more easily. A well-made dashboard can also help organize and manage data more effectively.

There are many ways to build a dashboard, but the most basic approach is to use individual cells in an Excel spreadsheet to display data. You can create charts and

graphs to visualize the data, and you can also use macros to automate tasks such as data entry.

If you want to create a more comprehensive dashboard, you can connect your Excel spreadsheet to external databases or web services. You can also use Excel formulas to analyze and represent data in a more sophisticated way.

Whatever approach you choose, make sure your dashboard is easy for people to use and understand. Use clear labels and icons, and design your dashboard so that different people can access it independently.

Creating a dashboard in Excel is not as hard as it seems, but there are a few things you need to keep in mind.

Follow these tips to create an effective dashboard:

  1. Make sure your data is sorted correctly. Organize your data by using columns and row, and sort the data before you start graphing it. This will ensure that your graphs are accurate and representative of the data underlying them.
  2. Choose the right charts and graphs to display your data. You don't have to use all of the available charts and graphs in Excel, but make sure you use the ones that are most relevant to your data.
  3. Use icons to help people understand your data quickly. Use icons to represent different types of data (such as customer names, product categories, or ), and make sure they are easily identifiable.
  4. Use formatting to help people focus on the data. If your data is sortable, use different colors and styles to format it in a way that is easy to see.
  5. Use macros and formulas to automate tasks. Macros can help you automate data entry, data analysis, and more. And if you want to create more sophisticated dashboards, you can use Excel formulas to model complex relationships between data elements.

Before You Start Creating Your Excel Dashboard

Before you even start creating an Excel dashboard, you should first make sure that you have all the necessary software and tools.

If you don't already have Excel installed, you can download it from Microsoft's website. You'll also need to install the Visual Basic for Applications (VBA) programming language, which is free from Microsoft's website.

Once you have all the necessary software and tools installed, you can begin creating your dashboard.

  1. Decide what you want to showcase on your dashboard. This will help you determine which data to include on your dashboard and how to display it.
  2. Collect and organize the data you want to include on your dashboard. This will Determine the type of information you need to gather and store in order to create a successful dashboard.
  3. Choose a layout for your dashboard. This will guide you in designing the layout and functionality of your dashboard.
  4. Create your data sources and tables. This will give you the necessary tools to collect and store the data you've selected for your dashboard.
  5. Add visualizations and other functionalities to your dashboard. This will help you convey the data in a visually compelling way.

Dashboard in Excel

A dashboard, also known as a widget or gadget, is a graphical user interface (GUI) element in Microsoft Excel. It allows users to quickly and easily view data related to one or more worksheets. A dashboard can be created automatically by the software or manually by the user.

A dashboard can consist of a single worksheet or multiple worksheets. It can be displayed in a fixed location or as a floating widget. Dashboards can be simple or complex, and they can include custom formatting and embedded Visual Basic for Applications (VBA) code.

My favorite Excel dashboards

The best Excel Dashboards are typically those that are very interactive and allow you to drill down into different data points. They can be helpful in understanding how a specific metric or set of metrics is trending over time, or in highlighting correlations between various factors.

Excel Dashboard Examples

Create Balanced Scorecard Excel Dashboard

There are many Excel dashboard examples however below are a few examples to get you started:

  • A simple daily sales report in Excel.
  • A dashboard in Excel.
  • A financial data analysis dashboard in Excel.

Dashboard Construction – How To Make A Dashboard In Excel

Creating and using a dashboard in Microsoft Excel can be a powerful tool for managing information. In this article, we'll show you how to create a basic dashboard and explain some of the underlying concepts.

To begin, open Microsoft Excel and create a new workbook. (If you don't have Excel installed, you can download it for free from the Microsoft website.) Then, on the Insert tab of the ribbon, click the Chart button and select the scatterplot type.

Next, in the Data area of the dialog box that appears, enter some data into columns A-D. If you want to include a title for your chart, you can enter it in cell E.

Now, to create a dashboard based on this data, click the Home tab of the ribbon and select the Dashboard button. In the resulting dialog box, select the first sheet in your workbook (in this case, Sheet1) and click OK.

In this example, the dashboard contains four charts: a scatter plot, a chart of trend lines, and two histograms. The splash screen, which appears when the first sheet in the workbook is selected as the dashboard sheet, contains additional information about the contents of the sheet.

When you create a dashboard in Excel, you can choose to display data in either a vertical or horizontal scroll bar (shown below). You can also include data labels and charts on different sheets within your workbook.

Create a Layout for your Excel Dashboard

  • In the Blank document tab, click on the Insert tab.
  • In the Tables & Data group, click on the Excel Workbook button.
  • In the Workbook window that opens, select your workbook name from the File drop-down list.
  • Click on the Options button in the Ribbon and then select Display from the Display group.
  • In the Display Options dialog box, select the Graphical View tab and then click on OK.
  • In the Workbook Window that opens, click on the Sheets tab.
  • Select the Sheet you want to use for your Dashboard from the Sheets drop-down list.
  • Click on the Design tab in the Ribbon and then select Format Columns.
  • Select data type as Text and enter a name for your column in the Name box.
  • Select the Width property and enter a width for your column in the Width box.
  • Select the Format Title option and enter a title for your column in the Titles box.
  • Click on OK.
  • In the Sheets tab, select the Sheet you want to use as your dashboard's Background sheet from the Sheets drop-down list.
  • Switch to Graphical View by clicking on the Graphical View tab.

Outlining the Structure of your Excel Dashboard

Excel dashboard can be divided into four main sections:

  1. Data Entry and Analysis tab: This is where you enter the information about your data. You can use this section to analyze your data, create charts and graphs, or set up formulas to automatically calculate various information.
  2. Report Production tab: This section provides tools for formatting and printing your reports. You can also add comments and tracking numbers to reports for further management and analysis.
  3. Data Visualization and Analysis tab: This is where you can use various data visualization tools to explore your data in more detail. You can also create custom reports or analyses using these tools.
  4. tab: This is where you can manage your data files, add users, and view security information.

Using the right chart types in your Excel dashboard

There are many different charts that can be used in Excel dashboards. Choosing the right chart type for your data can help make your data more accessible and informative.

Some popular chart types include line charts, bar charts, histograms, and pie charts. It is important to choose a chart type that will best represent your data. For example, if you are displaying data about a company's sales figures, a line chart would be a good choice. If you are displaying data about a customer's account status, a bar chart would be more appropriate.

Below is a list of some of the most popular chart types and their corresponding uses:

  • Line Chart: Use line charts to display data that describes trends or changes over time. line charts are good for showing how different elements (such as sales, production rates, or customer accounts) are changing over time.
  • Bar Chart: A bar chart is good for showing how individual elements (such as sales, production rates, or customer accounts) are changing over time.
  • Histogram: A histogram can be used to show how different values are distributed in a data set. The histogram can be helpful in determining the frequency of occurrence of specific values.
  • Pie Chart: A pie chart is good for displaying data that is divided into discrete categories

Improve your Excel Dashboard

Having a great Excel spreadsheet isn't enough. You need to use it to power your business goals and get insights into what's working and what's not.

Here are some tips to help you improve your Excel dashboard:

  1. Use data visualizations to quickly see patterns. This can help you answer complex questions, spot trends, and make better decisions. Check out our guide on how to create effective data visualizations in Excel.
  2. Use charts and graphs to visualize data. This can help you understand patterns, compare data sets, and find insights you never would have seen without them. Check out our guide on how to create effective charts and graphs in Excel.
  3. Use automatic analysis tools to spot problems early and make fixes before they become bigger problems. With automatic alerts, you can be notified when things are going wrong so you can correct them before they hurt your data or cause a system crash. Learn more about our automated analysis and alerting services.

Excel Dashboard Templates

Create Excel Dashboard

There are many excel dashboard templates that you can use to help streamline your work.

Some common Excel Dashboard Templates include:

  • Financial Reports
  • Sales Reports
  • Customer Records
  • Employee Records
  • Project Management
  • Clinical Trial Tracking
  • Productivity Reports
  • and more!

Sales tracking Excel dashboard

The Excel dashboard is a great way to track sales. You can use it to keep track of your overall sales, as well as specific sales figures for each product or category. You can also use the dashboard to create graphs and charts that show how sales are changing over time.

Financial Excel Dashboard (Profit and Loss / P&L)

This excel dashboard is designed to help you keep track of your business's financial performance. You can see a breakdown of your profits and losses, as well as a comparison of recent performance against target values.

The Excel dashboard includes the following columns:

  • Column A shows your current profits and losses for each department or division of your business.
  • Column B displays your target values for each department or division of your business.
  • Column C shows your actual profits and losses for each department or division of your business, compared to the target values in column B.
  • The pie chart in column D shows how different departments or divisions contributed to your business's overall profits and losses.

If you're looking to improve your business's financial performance, then you'll want to give this Excel dashboard a try.

Analyze the Data

This dashboard demonstrates how to use the excel Dashboard feature to analyze data. The data used in this example is from a survey of student grades and attendance records.

Step 1: Create a New Excel Dashboard

To create a new excel dashboard, open the excel application and select File –New Workbook. On the New Workbook dialog, enter the name of your new dashboard and click OK.

Step 2: Import Data into Your Dashboard

To import data into your new dashboard, click on the Data tab and select from the following options:

– External Data Sources – Selected from the drop-down list, you can select data sources from a variety of different file formats including text files, Excel files and databases.

– Feed – You can access real-time information from the RSS feed to update your data automatically as new data is added.

– Custom Input – You can enter data directly into the worksheet cells using the excel input feature.

– Web – Click on this button to open a web page in your default browser and use the data within it as your external data source.

– From Other Applications – You can also import data from other applications such as Google Sheets or Microsoft Excel into your dashboard.

Step 3: Add Charting to Your Dashboard

To add charting to your dashboard, click on the Charts tab and select from the following options:

  • Custom Chart – Select this option to create a custom chart type.
  • Chart Type – From the drop-down list, you can select from a variety of different chart types including pie charts, bar charts and line graphs.
  • Series – Select the series you would like to view from the Series field and define its properties such as name and color.
  • Legend – Add a legend to your chart by entering its name in the Legend field.

Download Ready-to-Use Excel Dashboards for Business



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How to Improve Team Relationships and Better Manage

Improve team relationships

You perform a component in handling the connection in between both you and your director. Put yet another way, this really is what this means to handle.

The reality is, you have much more energy you may think to affect the partnership with your coworkers. It’s accurate regardless if you are attempting to transform it from bad to best, best to fantastic, or would like to maintain a great thing heading.

If you take duty and choosing to function with your coworkers to enhance your partnership– whether or not it had been best to start with or otherwise– you're able to conquer issues making function a lot more fulfilling for you personally and all of them.

The reason why is essential?

Which places you in a difficult place, especially if you aren’t taking pleasure in operating for the director (that, as aiming discovered, throughout 50% have had director we disliked a great deal we stop our responsibility).

Which is actually why handling up is really beneficial a ability to grasp. It will help you conquer what ever issues really exist and easy the partnership, enhancing your experience in the procedure.

Avoidance doesn't help

Issues don’t need to be bad for this to be really worth enhancing your partnership with your coworkers.

Even when situations are best, taking action to satisfy one on one with your coworkers and studying how you will help enhance the partnership could make issues as well better.

So whether or not you adore your coworkers, are simply obtaining to find out all of them, or battle with operating with all of them, obtaining better at handling up is fantastic ability to create. It can make best circumstances fantastic, and may fix numerous issues with tough professionals.


Discover your coworkers goals

When you are aware his/her goals, you're able to customize the details you discuss during the time of conferences plus discussions with all of them. And when you're capable to help your coworkers in carrying out his/her objectives, you might be showing you might be reliable and in addition consider effort, two extremely sought after qualities professionals find in the workers.

Foresee the demand of your coworkers

The greater you foresee the demand and show your know how of all of them, the greater self-confidence and affect you'll develop with your coworkers.

Speak like your coworkers

Make use of the vocabulary and phrases that she or he frequently utilizes and concentrate on the subjects that are crucial to him/her.

To understand your coworkers' goals, foresee their requirements, and talk with the vocabulary demands that you receive to find out all of them. The most effective way to discover them really quick is via one-on-ones.  A persistent, prolonged period assembly with all of them one-on-one provides the chance to pay attention, discover, seek advice, and discuss what’s essential to you. Generally there’s hardly any other period like it.

In the event you don’t currently have all of them, function to get a normal place on the schedule, so that you have period to develop relationship and obtain to find out all of them better.

You really can’t choose your coworkers, you could do something to enhance your partnership making function a more fun and effective encounter.

Whilst eventually we suggest you discover job and director you adore, these types of concerns will help enhance any scenario:

Concerns to realize your coworkers' goals

Your employer has particular goals as well as goals– however they won’t constantly clearly let you know what they may be.

Sadly, these goals can affect every thing you are doing and how you're doing so. What this means is that committing a while to discover what situations are crucial to all of them prior to issues come up is very important.

Whilst in a aspiration globe, these people constantly let you know, periodically you need to ask.

Management professional and Direct from Coronary heart publisher signifies performing a small investigator function to discover:

Ask the co-workers to independently discuss illustrations of issues these people finished to effectively satisfy your coworkers requirements in the last. You’ll rapidly see there are numerous typical denominators, which methods are those you’ll would like to regularly offer.

Right here tend to be more concerns ask to assist discover your coworkers' goals…

Make use of the idea to inspire and enhance conversation

An additional useful question is: I discovered concerning the idea, what do you think about it?

As follow up, ensure to be distinct with your coworkers regarding how you will deal with beneath and above. For instance, you may say, I’ll help you stay knowledgeable at a higher level, however function separately on over the drinking water lines duties. In the meantime, I’ll become more comprehensive, and are available to you rapidly for issues.

Building relationships with coworkers


Also better, the greater you choose to work to realize how they believe and may talk from the attitude of the points that make a difference the majority of to all of them, the better you could work with all of them. Realizing how they believe and speaking from that viewpoint is simply other degree of efficient conversation.

Concerns with what your coworkers desire

A lot of handling up is studying regarding your director, so that you can estimate what these people would like. The better that you can do that, the greater these people believe in you, and you also hit a stability between the two becoming fingers off, and encouraging when you require it.

Having the capability to to foresee what your coworkers desires will also help conquer one of the most familiar office problems: bad conversation.

Numerous problems create simply because a worker is frightened or reluctant to open. They dread these people be bothering the director, so that they by no means say something (nor would other people). With time, the problem worsens till it’s far too late.

You can’t choose your coworkers, you could assume responsibility and enhance the problem your self by better handling up. By inquiring a few of the best concerns and performing on what you discover, you may make function a a lot more fulfilling and effective encounter for both you and your director.

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What is a KPI? [Answers to Top KPI FAQs]

What is a KPI?

What is KPI?

A KPI is a key performance indicator, which is a numerical measure of success or progress. They can be used to monitor and track the effectiveness of business processes and programs, or to assess the overall performance of employees.

Why Are KPIs so Important in business?

are important because they help you track and measure the success of your business. They can also help you to make better decisions about what to focus on and how to improve your business.

Different Types of KPIs

Use different types of KPIs to optimize your business. There are a variety of Key Performance Indicators (KPIs) that can be used to optimize the performance of your business. Below are four types of KPIs you might use to measure and track the success of your business.

1. Customer Satisfaction

2. Revenue Growth

3. Productivity Improvements

4. Resource Efficiency

How to Develop KPIs for your Business?

There is no one-size-fits-all answer to this question, as the best way to develop and measure KPIs for your business will vary depending on the specific needs of your organization. However, some tips on how to develop effective KPIs for your business include:

1.define your target audience and WHAT they want from your business

2.understand what motivates your target audience and HOW you can tap into that motivation

3.evaluate and track the results of your efforts against your set KPIs

4.use these findings to adjust and improve your strategy accordingly

KPIs Examples


Some common KPIs are:

-Number of website visitors

-Number of email subscribers

-Number of social media followers

-Number of website views

-Pageviews per day

How to define a KPI?

A KPI, or key performance indicator, is a numerical measure that can be used to track the progress of a business or organization. It typically includes indicators for financial success, such as sales volumes or profits. Other common measures include customer satisfaction ratings and employee productivity levels.

There are a variety of ways to define a KPI, but most typically it involves setting specific goals and measuring progress against those goals. The goal could be anything from increasing sales by 10% to reducing employee turnover by 10%. Once the goals have been established, it's important to develop measures of success. These could include things like total sales, profits, or customer satisfaction ratings. Finally, it's important to make sure that everyone involved with the KPI understands and is committed to its success. This can be done by regularly communicating the KPI's objectives and results, as well as setting appropriate performance standards.

How to create actionable KPIs?

There is no one-size-fits-all answer to this question, as the best way to create actionable KPIs will vary depending on the specific business and its needs. However, some tips on how to create actionable KPIs include identifying key performance indicators (KPIs) that are quantifiable, measuring progress against those targets, and setting clear deadlines for meeting each goal. Additionally, making sure that all stakeholders are informed about KPIs and their progress can help ensure that all team members are accountable and focused on achieving results.

How to manage KPIs?

Companies use key performance indicators (KPIs) to measure and track their success in achieving business objectives. KPIs should be relevant and meaningful to the company's specific goals, aligned with its strategy, constantly reviewed, and adjusted as needed.

Selecting KPIs

Before creating or using KPIs, companies should decide which factors they want to measure and what results are important. For example, a company might measure employee productivity by calculating hours worked per employee and comparing the figure to goals set for the department. Other possible examples of core KPIs might be sales volumes and profit margins.

Developing KPIs

Once select, developing KPIs should involve a systematic review of relevant data sources and a determination of how to measure each factor. Often, key performance indicators can be tracked in two ways: organically (through data that is already available) or through measurement activities (such as surveys or interviews).

The choice of methodologies will depend on a number of factors, including the frequency and accuracy of data collection, the available resources, and the desired level of granularity.

Once key performance indicators have been developed, managers should use them to evaluate the organization's progress. In order to maintain a sense of urgency and focus management attention on areas where improvements are needed, benchmarks must also be established. These can be either company-wide or specific to individual objectives. Periodically recalibrating the indicators to reflect changing conditions will ensure that the focus remains on the most important issues.

What are the best KPIs for a business?

There is no definitive answer to this question as the best KPIs for a business will vary depending on the specific industry, company size and objectives. However, some commonly used KPIs for businesses include: customer retention rates, employee engagement levels, gross margin percentages, product sales totals and profits.

What is a KPI metric?

A KPI metric is a performance metric used by managers to measure the progress of their organizations or teams.

Why is it so important to pick relevant KPIs?

KPIs (Key Performance Indicators) are important to measure the success of a business because they help identify areas where improvement can be made. They can also help management focus their efforts and decide which strategies are most effective in achieving their company's goals.

There are many reasons why KPIs are important:

KPIs Metrics

  1. First, they can be a helpful way to track progress over time.
  2. Second, they provide a numerical measure of how well a company is doing compared to its own targets or expectations.
  3. Third, KPIs can help managers identify areas where improvement is necessary in order to meet or exceed their objectives.
  4. Fourth, KPIs can help the business determine whether it's making the right decisions and which strategies are working best.
  5. Fifth, KPIs can help identify trends and patterns that may be indicative of problem areas.
  6. Finally, by constantly measuring performance, businesses can stay ahead of changes in the marketplace and make the most effective decisions for their long-term success.

How do you calculate KPIs?

There isn't a single answer to this question as it depends on the specific business and what type of KPIs are being used. However, some basics that could be included in a KPIs calculation include: how often do goals need to be updated or revised, how many new customers were acquired or retained in a given period of time, and whether profits or losses were higher or lower than expected.

How do you measure KPIs?

KPIs are performance indicators used to measure progress or success in a particular area of an organization – for example, sales, customer service, or product development. A number of different KPIs can be used to monitor these areas, depending on the specific business needs.

Some common KPIs used in sales include:

-Number of leads generated

-Total deals closed

-Closing ratio (%)

-Average deal value ($)

Some common KPI used in customer service include:

-Number of tickets resolved/created

-Mean response time (minutes)

-Percentage of calls answered within 3 minutes

-Percentage of tickets closed without a response

Which KPIs should you focus on?

There is no definitive answer to this question since different businesses will have different priorities when it comes to KPIs. However, some commonly used KPIs include online visitor registration and conversion rates, email subscriber growth, and social media following.

How to track and report your KPIs?

To track and report your KPIs, you need to create a system that will help you measure progress. There are many different ways to do this; some people use program meters, others use spreadsheets, or even a simple chart. Once you have your system in place, it's important to make sure that everyone in your company understands what the targets are and how they're being measured. Regular communication is key to keeping everyone on track.

What are Strategy Map & Balanced Scorecard?

A Strategy Map is a visual representation of the company's strategy, while a Balanced is a performance measurement and management system used by businesses.

How to track and report your KPIs?

There is no one-size-fits-all answer to this question, as the best way to track and report your KPIs will vary depending on your business and specific objectives. However, some tips on how to track and report your KPIs include setting specific goals, measuring and tracking progress towards these goals, and providing regular updates to management.

How often should you review and revise your KPIs?

There is no definitive answer to this question as it depends on the individual organization’s specific business goals and strategy. However, typically organizations would recommend reviewing and revising KPIs on a periodic basis, specifically once every six months to a year.

What types of data should you use to track your KPIs?

There is no one-size-fits-all answer to this question, as the type of data that is most effective for tracking your KPIs will vary depending on the specific business and its objectives. However, some commonly used KPIs in many industries include sales data, customer satisfaction ratings, website traffic numbers, and employee productivity metrics.

How should you report your KPI results to stakeholders?

It is important to report your KPIs in an accurate, timely and concise manner to ensure that stakeholders are able to track your progress and make informed decisions. You should provide brief updates on your KPIs at least once a quarter, and if there are any major changes or updates, update your stakeholders as soon as possible. Additionally, it is beneficial to keep stakeholders updated on your progress via Status Reports and other communication channels.

How can you improve your overall measurement process?

Key Performance Indicators

There are a few ways you can improve your measurement process:

-Choose the right metrics to track

– You need to choose the right metrics to track in order to get an accurate picture of your progress. Make sure you are measuring what is important to you and that your measurements align with your business’s goals.

-Regularly review and update your measurements. Make sure you regularly review and update your measurements so you can track progress and improve your performance. If you are measuring different things at different times, it will be difficult to make accurate comparisons and stay on track.

-Get feedback from your team to help you identify areas where you are making progress or where you need to further improve. This type of feedback is essential for informing your measurement processes and keeping you focused on the most important metrics.

Which tools or methods can help monitoring your KPIs?

There are a variety of tools and methods that can be used to monitor KPIs, including but not limited to:

1. Periodic measurements and reviews of performance data

2. Tracking progress against specific goals or objectives

3. Setting up dashboards to display key performance indicators in an organized way

4. Utilizing corrective action plans or rollouts based on changes in key performance indicators

5. Automating or developing performance tracking software

How to Use Excel Dashboards to Monitor KPIs in Business?

There are many ways to use as a means to monitor key performance indicators (KPIs) in business. Some options include using a predefined set of KPIs, developing custom KPIs, or tracking multivariable data alongside key performance indicators.

Some recommended methods for monitoring KPIs in business with Excel dashboards include:

1. Define predefined sets of key performance indicators (KPIs) to monitor.

2. Develop custom KPIs specific to your business.

3. Track multivariable data alongside key performance indicators.

4. Use trend analysis to track changes over time in key performance indicators.

How to Use Excel KPI Reports in Business?

There are many ways you can use Excel in business. You can use them as part of regular decision-making processes, to track progress or performance over time, or to help identify areas for improvement.

You can create your own custom Excel KPI reports using the built-in report templates or by developing your own custom reports using the Excel Reporting Services APIs. Alternatively, you can use pre-existing reports designed specifically for business use.

Whatever your approach, there are a few key tips to keep in mind when creating or using Excel KPI reports in business. First, make sure that your reports are easy to read and understand. Second, keep track of any changes that occur over time so that you can better understand how your business is performing. Finally, use Excel KPI reports as a tool for motivation and encouragement – Share them with your team members to help drive productivity and success.

How Business Executives Use KPIs to Make Smart Business Decisions?

KPI Templates Business Reporting

Download Free KPI Templates for Business

Most business executives use key performance indicators (KPIs) to make smart business decisions. KPIs measure and track the progress of specific goals or objectives, which can help businesses focus on what is most important and improve overall efficiency.

For example, a company might track the amount of sales generated by each department, the amount of customer satisfaction ratings achieved, or the number of new customers acquired through marketing campaigns. By understanding which measures are driving success, executives can make informed decisions about where to allocate resources and which strategies to pursue.

KPIs can also help businesses measure their progress against pre-determined goals. For example, if a company wants to increase revenue by 10 percent each year, they can track monthly or quarterly performance and adjust their marketing and sales tactics accordingly. By constantly refining their approach, businesses can avoid wasting time and money on ineffective strategies.

Benefits to Tracking KPIs

There are many benefits for business executives to track their respective KPIs, including:

1. Improved Efficiency: Tracking and analyzing data helps businesses stay on track and achieve their goals more effectively. This can save time and money while enabling better decision-making.

2. Improved Performance: When businesses know what goals they are targeting and how they are performing, they can make adjustments as necessary. This leads to improved performance across all areas of

the business.

3. Improved Customer Satisfaction: When businesses know what customers want and how they are reacting to their products or services, they can make adjustments quickly and ensure customer satisfaction remains high.

4. Increased Productivity: Tracking and analyzing data gives employees a better understanding of how their work impacts the business overall, making them more productive overall.

5. Improved Company Reputation: Keeping track of performance helps create a good reputation for the

What are some KPI Examples?

Here are a few KPI examples typically used by most businesses:

-Number of clicks on a “Submit” button in a form

-Number of new customers acquired

-Average order value per customer

-Retention rate of customers after first purchase

-Time to first sale

-Number of new blog posts created

How many KPIs should you use?

KPI Excel Dashboards

Track Your KPIs With Excel Templates

There is no definitive answer to this question as it depends on the specific company or organization, their specific needs and goals, and the type of data that they are trying to measure. However, generally speaking, there are a few key KPIs that should be considered when assessing an organization's performance. These might include: customer satisfaction ratings, customer acquisition rates, revenues generated by various segments of the business, and employee productivity levels.

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Mr Dashboard Weekly | September 5

Business Management Newsletter by Mr Dashboard
First time here? Join Mr Dashboard Right Now. It’s Free!


Management tips and tools this week:


Cash Flow Operations Formula Examples

posted in: Finance & Accounting, Financials, KPIs & Metrics, Metrics, Operations & Manufacturing

If you are figuring out the cash flow operations in the cash flow statement report – you happen to be essentially likely to estimate all of the cash that the organization creates within a period from your day-to-day… Continued

Cost Benefit Analysis with Excel Template

posted in: Budget, Business Templates, Excel, Finance & Accounting, KPIs & Metrics, Manufacturing, Operations & Manufacturing

Prior to starting a project you should complete cost benefit analysis. In case you do not know what exactly is cost benefit analysis, it truly is simply the procedure for establishing the expenses that are getting… Continued



How To Develop Marketing Plan Budget

posted in: Budget, Business Templates, Finance & Accounting, Marketing, Marketing Strategies, Sales & Marketing

Many small businesses face the major miscalculation related to restricting the marketing and advertising budget in order to manage marketing and sales communications expenses for instance marketing, PR… Continued

Tracking Progress in Organizational Development

posted in: Balanced Scorecard, Business Templates, Excel Dashboards, Key Performance Indicators, KPIs & Metrics, Strategy

It is difficult to further improve what nobody is able to measure in your business. However, seeking methods to manage to measure improvement is really demanding except for it is direct relevant to have the ability to particular initiatives… Continued

Business Model Canvas and Customer Segments

posted in: Business Templates, Customer Management, Marketing, Marketing Strategies, Sales & Marketing, Strategy

When considering developing a business plan – customer segments area is most likely the most essential portion. Without having excited customers that are ready to… Continued

How to Track KPIs with Excel Dashboards

posted in: Analytics, Business Templates, Excel, Excel Dashboards, Management, Management Reporting

Working with Excel to generate and estimate could get from simple to complicated. Excel features a variety of applications that will help you to set up key performance indicators metrics. Therefore… Continued

How to Plan and Develop Effective Organizational Structure

posted in: Business Management, Management, Small Business, Strategy

An organization structure is the system where sub-units within businesses are usually inter-connected and arranged to operate with each other in a beneficial way. Company structure recognizes the way people report to ensure that the… Continued

Growing Sales with New Customers

posted in: Sales, Sales & Marketing, Sales Management, Strategy

Slow revenue often means you will require new products linked to customers in your company. Even so, should you going to be in fact offering outstanding prices as well as competitive services and products, you will currently have… Continued



Typical Roles of Marketing in Business Management

posted in: Marketing, Marketing Strategies, Operations & Manufacturing, Sales & Marketing, Small Business, Strategy

Advertising and marketing are a vital course of action for your success in the organization. Marketing and advertising consist of looking into and offering products and services to consumers. Exceptional… Continued

Business Planning Processes Used by Management

posted in: Business Management, Business Templates, Management, Small Business, Strategy

There are common approaches in businesses that something great expected is in fact 50% completed. Business plan is extremely important for your management connected with any type of business. Company executives along with… Continued

How to Create a Business Plan Proposal

posted in: Business Templates, Management, Sales & Marketing, Small Business

Business plans are a crucial element of a business. It really is just like the formula with regard to how a business will run over the time period. Additionally it is essential to make investments… Continued

How to Plan a Sales Route

posted in: Sales, Sales & Marketing, Sales Management, Small Business

Planning for a sales route is probably the most critical routines of effective sales reps. You have sales route determine who you communicate with, pay a visit to and just how frequently you engage your current leads and clients… Continued

Business Strategy and Financial Metrics

posted in: Finance & Accounting, Financial Reports, KPIs & Metrics, Metrics

Your business strategic and financial results tend to be clearly linked, as well as the performance within a certain section. High degree of economic effectiveness can easily derive from… Continued

How to Develop Dashboards with Excel

posted in: Excel Dashboards, KPIs & Metrics, Management, Management Reporting, Small Business

Working with Excel to make your dashboard is usually fairly simple once you discover the fundamentals of Excel. There is a wide range of programs you may use online to generate your own dashboard yet making use of Excel… Continued



How to Create Excel Chart with two Y Axis

posted in: Business Templates, Excel, Management Reporting

Developing a graph with Excel can be quick, actually newbies will find that activity to be quite easy. The place where a lots of individuals get puzzled is actually when they are seeking to include additional… Continued

TQM and Business Strategy Planning

posted in: Analytics, Business Templates, KPIs & Metrics, Management, Operations & Manufacturing, Quality Management

provides a business the instruments to accomplish a fresh competitive edge in the industry. TQM focuses typically the business goals in the techniques for high quality… Continued

Supplier Performance Metrics System Creation

posted in: KPIs & Metrics, Metrics, Operations & Manufacturing, Strategy, Supply Chain Management

Prosperous organizations have supplier overall performance assessment applications set up. These kind of applications, are commonly intended to evaluate, reward and assess suppliers according to efficiency. For your company, developing a supplier performance system might sound… Continued

Selecting a Facility Location

posted in: Analytics, Logistics, Management, Manufacturing, Operations & Manufacturing, Strategy

Company growth signifies not only obtaining far more workplace, but in addition facility to create and also keep components and products. Choosing a facility location demands significant financial choice regarding… Continued

Supply Chain Management KPIs Templates

posted in: Business Templates, Excel Dashboards, Key Performance Indicators, KPIs & Metrics, Operations & Manufacturing, Supply Chain Management

When doing sometimes it is usually the most challenging areas in a corporation. Simply because as being a supply chain manager you happen to be overviewing a great number of… Continued

Marketing Analysis Example Metrics

posted in: Marketing, Marketing Analysis, Marketing Strategies, Sales & Marketing

Everyone knows how critical marketing is usually to a business. It may be insufficient to just carry out advertising and marketing. You need to make sure that anything you are executing is effective. Every year a great deal of… Continued



Performance Appraisal Forms

posted in: Employee Management, Human Resources Management, Management

As being a manager overall performance appraisal forms allow you to provide workers a quick overview of their particular effectiveness over the time frame. It is truly essential due to the fact that once you look… Continued

Reports for Manufacturing Operations

posted in: Business Templates, Excel Dashboards, KPIs, KPIs & Metrics, Management, Management Reporting, Manufacturing, Operations & Manufacturing, Performance Management

You can find a couple of significant types of reports intended for production business. Reports that are useful to management inside a firm – company specific making decisions types of reports and also standard reports. Beneficial reports with regard to manufacturing could be… Continued

Quality Assurance Objectives and Goals

posted in: Logistics, Management, Operations & Manufacturing, Quality Management

Should you be interested in making a superb product or service to your consumers a high- system is required. This could undoubtedly result in setting up a devoted brand where clients may… Continued

Skills Gap Analysis Templates

posted in: Human Resources Management, Management, Operations & Manufacturing, Small Business, Strategy

Skill gap analysis helps to make sure that your current staff will be trained and experienced to consider a specific project. Occasionally in a company managers are likely to more than extend the actual… Continued

Supply Chain Management Steps

posted in: Operations & Manufacturing, Supply Chain Management

Numerous people often get uncertain of exactly what supply chain management trully is. Some people think it is taking care of of products, other people believe it is dealing with vendors. Even though actually other people consider it is very… Continued

How to Reduce Manufacturing Fixed Costs

posted in: Analytics, Budget, Finance & Accounting, Financials, Key Performance Indicators, KPIs & Metrics, Manufacturing, Operations & Manufacturing, Strategy

Production fixed costs tend not to change according to the quantity of goods which are produced. These kind of expenses include rent, coverage, administration… Continued



Calculate Percent of Sales in Excel

posted in: Excel, Sales, Sales & Marketing, Sales Reports

Keeping files of sales helps you keep track of your own profitability, but extremely vital is really understanding where those sales originated. If you happen to sell numerous goods and services, or it could be… Continued

Project Management Metrics Reports

posted in: Excel Dashboards, Management, Project Management

One particular reason why specific projects fall short is merely due to inadequate . From time to time the project information ended up conveyed badly among the employees and vendors. On account of that this… Continued

How to Become HR Manager

posted in: Human Resources Management, Management

The position of the HR manager can be quite tricky. You might be provided the obligation to manage everything every day. An essential element of your job could well be… Continued


See you next week!


Business Management Newsletter by Mr Dashboard
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Performance Management System Scorecard KPIs Metrics Templates Infographic

5 Steps In Developing Performance Management System That Works (Infographic)


Infographic performance management

Performance Management

is known as an continuing steps involved in communication between supervisors and employees occurring all year round, supporting achieving the strategic goals in the business. It's continuous process which develops all year long.

Performance Management practice is actually a never-ending cycle, by means of interactions differing from year to year in accordance with changing goals. To start the actual planning activity, you and the employees evaluate general expectations, consisting of working together along the development of overall performance goals. Personal development objectives will also be brought up to date.

After this you create a performance plan which guides your employees' initiatives towards reaching certain outcomes to help and support business excellence as well as success. Objectives and goals tend to be reviewed all year long, throughout regular meetings. Thus giving the platform to make sure individuals accomplish results via mentoring and also shared feedback.

After the actual performance interval, you evaluate the employees' performance towards anticipated targets, plus the methods utilized as well as actions established within reaching these goals. Collectively, you identify new targets for the following performance time period.

Business Performance, Measuring Performance & Performance Indicators

Key Performance Indicators

or Key Performance Indicators are metrics of the critical overall performance result of a specific business performance action as well as vital indicator of the exact situation of the organization. The actual communication course of action incorporates clarifying objectives, planning goals, determining targets, delivering feedback and analyzing results.


Performance Management Infographic - History Evolution


Managing overall performance and giving feedback shouldn't be a remote event, aimed on an annual performance evaluation.

Business Metrics

The most effective business metrics are the ones which show senior management if the organization is moving on in the direction of outlined objectives or simply is caught up inside a holding routine.

Great business require buy in at any level of the company, certainly not solely coming from management but additionally coming from individuals whose actions will be analyzed.

KPIs Excel ScorecardPerformance metrics are a great way to maintain your strategy planning programs straightforward. Just like the objectives and goals develop with time, your range of performance metrics also needs to change with time. When metrics are very well developed and constantly analyzed with regard to significance, they are often the actual applications management requires to transform strategic plans straight into action and support organization-wide making decisions to ensure that outlined objectives are attainable and regularly in focus all over the company.

The appropriate mix of measurements, analyzed as being a cluster, can display not just where your organization is being successful but in addition emphasize certain aspects of weaknesses. Overall performance metrics tend to be most successful if evaluated like a category.

As a result, a crucial next phase would be to create metrics which used collectively provides management with understanding of the way a specific section of the company is executing when it comes to strategic objectives. As the strategic course of action recognizes company-specific objectives as well as creates new measurements with regard to monitoring progress towards these objectives, a number of performance metrics tend to be especially useful constantly and typical for all kinds of businesses.

When the metrics created aren't tightly related to performance, or when they may be gauging something which is simply too unimportant in order to impact general performance, in that case management risks performance by emphasizing these metrics as opposed to some others that are really relevant.

Determine measurements effectively. Until an organization works out measurements thoroughly, the actual employees whose actions are analyzed will not likely cooperate or perhaps will certainly disregard the metrics entirely. You should get buy-in not only by management but additionally from everybody whose actions will be analyzed.

Performance Management System

Performance management represents the organized approach in which a company will involve the employees, as individuals as well as team members in a team, in increasing the company success within achievement of the organizational vision and objectives.

Performance management consists of:

  • organizing work and also setting up objectives
  • constantly keeping track of overall performance
  • creating the ability to execute
  • regularly ranking performance
  • rewarding great results

In a successful business, efforts are sort out ahead of time. Planning usually means planning performance targets and objectives for teams and people to funnel their particular work towards reaching company targets.

Having individuals active in the planning course of action will assist them be aware of the objectives in the business, what exactly has to be accomplished, the reason why it must be accomplished, and just how effectively it must be executed. In a successful business, responsibilities and jobs are tracked regularly.

Tracking effectively means regularly gauging performance and giving continuous feedback to individuals and teams on their own development when it comes to achieving their objectives. In a productive company, workforce developing requirements are examined and dealt with.

Developing in cases like this indicates improving the capability to execute as a result of , providing duties which bring in innovative skills or maybe more accountability, enhancing business operations and other techniques.

Giving employees coaching and educational possibilities stimulates superior performance, improves work-relevant skills and knowledge, helping employees stay up with a change in the business, for example the launch of brand new technologies.

Executing the actual operations associated with performance management offers exceptional chance to determine developing requirements. Throughout planning and keeping track of of the job, insufficient performance will become apparent and could be tackled.

Aspects for improving upon excellent performance likewise get noticed, as well as actions could be used to support effective individuals advance further. Every once in awhile, businesses think it is helpful to review employee performances. This is often ideal for checking out and also evaluating results as time passes or perhaps between different individuals.

Excel templates KPIs metricsCompanies have to know exactly who their very best performers usually are. In the framework in professional performance evaluation needs, ranking indicates analyzing employee or team results up against the factors and specifications in the employees performance strategy plus setting an overview ranking.

This is designated based on techniques within the company's evaluation system. It really is according to work done within the overall evaluation period of time. This impact on many other employees activities, for example pay.

Performance standards offer the personnel precise performance objectives for every important task. Those are the visible actions and methods that let you know how the task will be accomplished, in addition to the outcomes which are anticipated to get adequate work performance. The goal of performance standards should be to explain objectives. Remember that superior performance usually will involve a lot more than specialized know-how.

Performance Standards

Performance indicators standards usually are:

  • Centered along the job, certainly not the person
  • Visible, certain indications in achievement
  • Important, reasonable and achievable
  • Utilized to explain the acceptable performance after a workforce is actually trained
  • Stated in relation to amount, quality, time, expense, and results

Throughout identifying performance standards think about:

  • Exactly what will a great job represent?
  • Exactly how much is required?
  • When will be the outcomes required?
  • What is acceptable?
  • What are the budget factors to consider?
  • Are there additional factors?
  • Are generally there actions which are anticipated in promoting teamwork?
  • Exactly what outcomes will be regarded as acceptable?
  • What exactly may be the distinction between excellent and inadequate results?

Balanced Scorecard

Balanced scoreccard metricsYour Balanced is really a management tool that gives your stakeholders a complete way of measuring how your organization is advancing towards accomplishment of the strategic objectives. It offers a outstanding structure with regard to defining objectives and goals as well as converting all of them in to certain metrics.

Goals outlined utilizing this system tend to be Balanced as they are really outlined coming from 4 different business aspects:

  1. Your Customer Perspective focuses on fulfilling the requirements of your customers.
  2. Your Financial Perspective focuses on how effective and efficient the business is at making profit and utilizing its assets.
  3. Your Internal Business Perspective focuses on high quality in executing internal operations as well as in workforce capabilities.
  4. Your Innovation and Learning Perspective focuses on ongoing advancement as well as the development of human capital and know how.

Your Scorecard tracks the achievements associated with goals through KPIs

Start by creating a checklist for every goal regarding what is analyzed at this time along with what in addition could possibly be analyzed.

“Choose these metrics which offer full indicator that the goal is reached”

Make an effort to restrict the quantity of metrics to 5-7 per goal and make sure to determine outcomes and sought after results, as opposed to procedures. Your metrics you decide on will become your KPIs.

Your Customer Perspective metrics usually consist of customer service elements essential to your customer, for example the perfect time to offer support, high quality, as well as customer views relating to fulfilling their demands.
The actual Financial Perspective metrics consist of metrics related to profit, cost and .
Your Internal Business Perspective metrics can include services shipping and delivery, primary capabilities and efficiency.
Your Innovation and Learning Perspective metrics incorporate the perfect time to develop change, readiness for innovations, development as well as more competitive achievement.

Data Visualization Software

Data visualization excel dashboardsData visualization is a review in the graphic illustration of information, which means data which has been organized in certain form, such as characteristics or factors for your units of data.

Visualization is a visual display of data, considering the purpose of offering the user a knowledge of the data elements.

Information could be data, procedures, relationships, or methods.

Visual presentation might involve adjustment associated with visual choices like details, outlines, designs, pictures, textual content as well as characteristics such as design, dimensions, placement and form.

Comprehension might require recognition, way of measuring, as well as assessment, and it is improved through dynamic methods and offering the data coming from a number of perspectives with numerous approaches.

Elements of data visualization for performance management system

Data visualization typically involves:

  • Number or a symbol for each KPI and metric
  • Multifaceted framework with multiple units of measure
  • Case by case as well as ongoing measurements
  • For each metric visually provides (trend) in quantity, category and relationship
  • Measures might be precise (actual data) or estimated (projections)
  • Metrics can be displayed organized (predefined dashboard or scorecard layout) or based on query
  • Individual metrics and structured set of metrics like categories or KPIs supporting a certain goal accomplishment
  • KPIs might be visually shown as multidimensional, single units or a number of units grouped in a widget
  • Should have simple user-friendly visual illustration like chart or diagram with signal colors

Make sure when you show multiple grouped metrics on a single report or screen that they are:

  • Ranking alongside the same scale (so users can make comparisons)
  • Use the same time-span
  • Use the same target region, area, department or common goal

What constitutes effective data visualization?

  1. Productive – simplicity in meaning
  2. Correct – adequate for proper quantitative analysis
  3. Effective – reduce data vs ink rate and show information effectively
  4. Appearance – should never overload the user
  5. Flexible – may change to provide for a number of demands

“Balanced scorecard templates and balanced scorecard software applications offer great data visualization tools and frameworks for business management reporting”

Continuous Improvement in Performance Management

Gap Analysis Template Free in the organization is focused on the execution and operational excellence as opposed to the individual. It understands equally external and internal customers and encourages the necessity for information to evaluate and strengthen operations. Improvement draws on creating know-how and employing it effectively.

The actual system provides a “test and improve” process…

Important questions you should consider at this stage:
1. What exactly are we attempting to achieve?
2. How can we all know that the change is effective?
3. Exactly what changes are we able to create that can lead to improvement for the organization?

Templates & Tools: SWOT + Gap Analysis + Balanced Scorecard

SWOT analysis templates freeSWOT and Gap Analysis are integral tools within for any successful business. SWOT strategic analysis and evaluation is focused on your internal as well as external organizational settings and infrastructure – analyzing your weaknesses and strengths.

Use the SWOT Analysis Template and focus along the portion you might have control of such as fixing your current crucial weakness. Likewise use it to always be mindful of external risks and define your advantages and strategic alternatives. Make use of the Gap Analysis Template and the KPI Action Plan Template to get started on bridging your gaps.

Balanced Scorecard Templates


Additional Resources:

Free KPIs Resources Templates and Guides

How to Develop Effective KPIs and Metrics for Your Business

How to Define Appropriate Performance Management Indicators


Related Products and Templates:

Excel Scorecards Templates for Management Reporting


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Mr Dashboard Weekly | August 8th

Business Management Newsletter by Mr Dashboard
First time here? Join Mr Dashboard Right Now. It’s Free!


With the summer all but over, it’ll soon be winter, which soon means a new year. To get ahead of your competition it’s important to be one step ahead. That means it’s time to start looking at key adjustments to make now- and in 2017- that’ll see your success soar like never before. Whether you want to look at your , your customer interaction, your strategy, or your marketing, you’ve come to the right place. Here’s this week’s round-up.



How to Manage Product Portfolio and Business Portfolio Effectively

You could have an absolutely brilliant array of products, but can you manage its portfolio? Take a look at the above and you’ll seen be maximizing the most out of your each and every product.


Typical Examples of Performance Management Issues

For sustainability and growth one thing is clearly key, and that’s performance management. However, when looking at performance nothing is ever clear-cut, and there’s often issues. Here’s some typical examples of the issues you’re likely to come across.


Overcoming Resistance to Change in Business

The key to success is to grow with your business. You must overcome your resistance to change in business. Many companies lost out when the digital age came about. You need to be ready for whatever’s next. There’s no use selling CD’s when the market is built for online music, right? Move with the times, and the rest will take care of itself.


Aligning Strategy with Operations

It’s important to align your strategy with your operations. Everything must co-exit if you’re to get the best out of every component of your business. This is why so many invest heavily in an operations manager. Because it is THAT important. Take a look at what aligning your strategy with your operations could do for your business.


Voice of the Customer Process

Many companies have great products, but their customer service lets them down. The voice of the customer is one of the most important processes when you’re growing your business. The customer is always right as they say, and that motto should be heavily relied upon for yourself. By taking care of them, they’ll take care of you and keep you on the right track to achieving your goals.


Work in Process Inventory Examples and Calculations

Are you an expert when it comes to your work in process inventory examples and calculations? Relax, we aren’t all built with that knowledge. The above will get you more than started though.


Key Performance Indicator Report Template Examples

If you’ve been a regular with us you’ll know our Key Performance Indicators are fundamental. Here are some report template examples that will get you started. Your are crucial, and this is the beginning of that journey.


Most Common Tools Used in Manufacturing Planning

You probably put a lot of time in to your planning. Well, at least you should. Here’s the most common tools used in this planning. If you’ve started check your progress, if not, this is the perfect time to get going.


Recruiting Ideas For Managers

Managers are often on the look-out for the next best thing coming their way. That means recruiting the top talent to improve your chances of success. You don’t just stumble across talent, though, right? So it’s important to ensure you have first-class recruiting ideas, ones that’ll change your work in the present- and future- and have you smiling your way to success.


Disadvantages of Outsourcing Entire Business Processes

Many businesses are keen on outworking their business processes. Of course there’s advantages. However, there’s many clear disadvantages that often go unnoticed. Take a look at the above.


Ways To Improve Employee Relations in Your Business

Did you know more people quit their jobs because of their boss, and not the job itself? Make sure that’s never an issue by reading our ways to improve your employee relations in your business. By taking this to heart your competitors will wonder what your secret is.


Employee Goals and Objectives Examples

To get the best from your employees you must set goals and objectives. Have you no idea why they should be aiming for? Here’s some excellent examples to get your team started.



How to Write a Business Report

Anybody who’s running a successful business knows just how vital it is to write a . Here’s an example of how you can write one, if you were previously unaware. A business report is certainly what separates the best from the rest.


Employee Performance Appraisal Systems Examples

Your employees work hard. They want to hear the good and the bad, however. Here are some appraisal examples. By using these your employees will stay on track, as will you, and it’ll make for a happier, more productive workplace.


Aligning Projects Business Goals and Objectives

It’s oh-so important to align your projects business goals and objectives together. Many organizations struggle to achieve this, and that’s often where they go wrong. Take a look at the above and you’ll fast-track your way to aligning everything just perfectly.


Cost Drivers Examples and How to Setup Cost Drivers

Have you given much thought to your cost drivers examples, or how to set them up? Here are some key examples, and a detailed explanation of how to do exactly that.


How to Improve Performance at Work

Many of us are working at below our best. Here’s how to improve your performance at work. This will give you the fresh perspective- and boost- that you need. You won’t be the only one to notice the different.


How to Create Dashboard in Excel

Despite many having a severe dislike for Excel, it’s important for many reasons when it comes to business. One being its dashboard capabilities. Here’s how to create a dashboard in Excel for your business.


How to Make a Budget Plan?

Have you got a budget plan for your business? If not you’ll want to get started today. If you need a helping hand then read the above, which will get you on your way to budgeting brilliance right now.


Strategic Planning Process Examples in Business

Here’s some excellent process examples for your business. By using these in your everyday business plans, you’ll notice a huge upturn in your fortunes almost instantly.


How to Create Organizational Structure of a Business

The best businesses, teams and work-places are often the ones with the best organizational structures. Here’s exactly how you can implement exactly that in to your business. It’s something that will bring everyone together, putting them firmly on the same page.


Roles of HR Manager in Business Organizations

Do you know the roles of your HR Manager in your business? If not here’s exactly what they should be doing. This will help them, and you.



Measuring Marketing Productivity Metrics

Your marketing is key to success. We know that much, right? But how do we know exactly what’s working, and what’s not? Here’s how to measure your marketing productivity using certain metrics.


Statistical Process Control (SPC) Charts

Statistical data is often key to knowing what’s working and what’s not. Here’s some charts. These will ensure you know exactly what to spend your time on, and what not to threat about.


What is Andon System and How It Works?

Do you know what the Andon system is, and how it works? If you’re unsure take a look. Even if you have a grasp on it, it’s worth expanding your knowledge on it, right?


Project Coordinator Responsibilities and Roles

Do you know what to expect from your project coordinator? Do you know their roles and responsibilities? If not, here’s a brilliant overview that will help to ensure you’re on the same page as your project coordinator.


HR Gap Analysis Templates and Examples

Do you feel comfortable with your HR Gap analysis? Here’s some templates and examples that will ensure you can get started today, or at least check that you’re on the right track.


The Benefits of Tracking Progress in your Business

Your business has been booming lately so you’ve avoided checking your progress? Not a good idea at all. Here are the benefits of tracking your business progress. Whether it’s good or bad it’s fundamental that you stay ahead of your plans at all times.


Kano Model Analysis Examples

Is your Kano model analysis in place? If not here are some examples that will ensure you’re ready to use it today. What do you think of these examples?


Thanks for reading our weekly round-up. What article was your favorite this week?

We hope you’re with us reading even more business tips over the coming week. See you next week.


Business Management Newsletter by Mr Dashboard
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How to Increase Sales Using Branding

Use Branding to Grow Sales Online and Offline


Are you able to link your branding efforts directly to sales growth for your business?

Here are few tips to help you better link your marketing and sales:

Consumers are overloaded with advertising messages and it’s more and more difficult for brands to get their interest and devotion.

Therefore how could you cut with the clutter to draw in and retain customers? What else could you do so the services or products stay high priority in your target market?

To cultivate consumer devotion and produce additional sales, you have to build brand.

What is branding?

It is a way to communicate consistent recognized value of the business, product, or service. It’s according to brand’s track record among consumers and entails elements which exceed features, benefits and cost which might be a limited view of your company.

Consumers typically make buying choices according to their notion of the brand. Improve brand exposure by posting beneficial content material or participating together with your audience on social networking. This requires consitency and day to day engagement with your niche market.

Creating excellent customer experience

A superb buying experience is answer to bringing in and keeping customers since people are prepared to pay much more for better consumer experience. Very few people are limited in decision making mainly on price tag. Once you are able to communicate hte value of your brand they will be ready and willing to spend more with you.

Consumer choice

Know what makes your clients tick and after that place your products or services to talk to their choices. Offering strong branding identity with variety of choices and alternatives further strengthen your brand and sales.

Keeping customers

Whenever your clients are happy in their experience with your brand, they’re more prone to return and do business with you again. Since it’s cheaper to keep a client than acquire a completely new one, consumer retention is answer to higher profits. This is true for any business including yours.

Value proposition

Have a clear value proposition. Communicate why and how the brand differs from your competition and what makes your brand unique. Consumers refer family and friends towards the brands they love, so that you can make use of word-of-mouth advertising to get more customers without additional investments of money and time. So customer retention should be your top priority in branding and building relationships.

How could you improve your brand?

Here is important aspects which affect exactly how consumers understand a brand name. It’s essential to shape an optimistic brand image and track the brand notion so that you can fine tune advertising messages to draw in prospects and retain customers.

Things change over time

So make sure you stay in touch with your target audience each and every day. In addition keep track of your competitors' activities. See what branding approaches and strategies they use to connect with your target audience online and in social media networks.

Marketing Leverage System allows you to better understand how the entire marketing and sales models work. In addition, marketing leverage system helps you build and continuously improve your marketing and sales systems. Learn more here

Download marketing plans. templates and tools here

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Sales Report Template Excel

Daily Sales Report is truly a ready-to-use gloss format that you can use to track and organize sales information of individual salespeople on a monthly basis.

In addition to the above, you can create a date, product, and customer-facing sales report using the table filter option. This format can be useful for you when you have a large sales force and products.

Moreover, this format also consists of the printable sales report that the supervisor can have and fill in the data. At the end of the day, they were able to insert the information into this template.

We have prepared a simple and straightforward excel template for every day sales reporting, exactly where you can keep track of the seller's monthly sales records.

In addition, this format comes with a printable sales report. It also helps you to certainly produce numerous reports that you can use for sales analysis.

In addition, you can also download a sales revenue analysis template to further evaluate your profit. If you are an e-commerce supplier, you can definitely use Online Sales Tracker.

Insert the list of products and their descriptions in this sheet. This sheet will be useful for retrieving information within the DSR. It consists of the serial number, item code, product name, unit (unit of measure) and rate for each unit.

Enter the company name, sales associate name, area, and relevant month and year.

This sheet contains options for table filter. Therefore, you can retrieve numerous reports to evaluate the data. You are able to produce date, product and customer reports.

For example, to generate sales for a specific date, click around the button next to the column header. Deselect everything, choose the desired date and click OK. This produces the sales report for this specific date.

Likewise, you can use this to create a product-wise report along with a customer-oriented report. The final totals for amount and sales revenue are listed on the last line.

A printable form of DSR may also be available. Just enter the company name and logo and print the sheet. It consists of columns similar to the DSR sheet in addition to the quantity column.

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If you have any questions, feel free to share them in the comment section below. We will be more than happy to help you.

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And the sales report would help you keep the details in every step of the sales process. You can research the information on it and somehow predict exactly where the success of the business lies. You are available with suggestions for improvement based mainly on the information in the report.

There is more to calculating the growth of the business based on your earnings numbers. Additionally, you need to know what drives sales to find out what drives these sales. You have to achieve this, which is why you keep your profits high even as your market grows.

Such a report is really helpful. This article is actually all about this document. By the conclusion of the article, you should be able to realize sales reports and ensure that they are effective.

You can choose different types of sales report theme

When you manage your profit team, you should be able to coach them well. The success of the sale stems from your efforts of the sellers. If you want to help track performance, you can ask the individuals to create a sales action report.

This makes it easy to see exactly how your individuals are performing. You will be able to effortlessly see who is asking for help. Then you help people improve if necessary. Such reports can also demonstrate activities because the people are performing them. Analyzing all this information will be very helpful.

This kind of report would show exactly how the sale will fare in a specific time frame. This information would help you identify exactly where you currently stand along with your goals. You can decide for yourself whether you are on track and are currently lagging behind.

These types of reports help you understand why people are turning away from your consumer base. This information may become more useful than investigating why you have lost deals in the past.

The information in this report can reveal what went wrong in your sales processes. This mistake may already be the reason your customers switched.

This report can also be very useful. Through this report, you may be able to judge exactly how many shares you can bet in your representatives' forecasts. Do this by understanding the typical conversions within the steps of the sales process.

This report also has the standard cycle length and deal size.

This kind of report shows all the information about your leads. Great sales professionals know that many leads don't work, at least not in the first few days. This means that the chances of lead conversion will decrease drastically.

If all earnings workers make a daily seller report of the type it will be very helpful. It should include details of those individuals who need help with their follow-up processes.

This would then increase the conversion speed of results into potential opportunities.

These types of reports are a must-have in sales business. Without this type of report, there is no effective method for assessing the company's success. A funnel report can help you discover the things you're dealing with.

You better learn which deals are “certain” and which ones you are likely to lose. You can also learn exactly how the deals affect your business.

If one of your recurrences is having trouble meeting the quota, you can use this report. You can refer to it if you suggest some areas for improvement.

In an effort to make your business better, the reports will be very helpful. You need to help keep track of the deals you win and lose. After that, you can start determining the deals to make them better.

Try to appear for just about all common aspects of the deals. To do this, you can get a valuable perception of your product. You may be in a position to learn a lot more about its strengths and weaknesses.

These are the most typical types of sales reports that companies use. Of course, if none of these are useful for your own organization, you can choose to create a number of other types and sizes. Most importantly, the actual notification should suit your personal needs.

If you are in the sales department, you may have come across a sales report at this point. You may have read different types of sales report templates right now. All produced by different people.

sales report template excel

Some are easy and simple to realize, while some are far too complex. This could even confuse you after looking at it!

No type of report you create will appear, you should currently know who can read it. In the event that you know your audience, it becomes much easier to produce the actual report with proper wording.

For example, if you write a daily sales report and you also know your boss will read it. Make sure it is clear and professional. Your report must demonstrate the requirements of the specific audience. In this way, the letter becomes very effective and efficient.

If you have currently identified your target audience, think about what information you want to share. In some cases, you don't have to share too many details. But in general there may also be certain reports that need to be very detailed. You have to process a lot of details, so your target audience will realize them better.

Usually, most reports given to the company's senior management will be very detailed. Likewise, information is not required for every report you write. This applies if you submit it to someone thinking of specific information.

Depending on the type of report you will be creating, you will need to create a period to complete it. If it's like a daily seller report, then you would have an expiration date to submit.

But when you decide for the employees, you need to create enough time. You can ask the sales personnel to prepare a written report daily, weekly, monthly and so on. The time period can help people determine exactly what to focus on when you make the report.

Reports don't have to contain only text. You can use different images to share the details in your document. Keep in mind that the way you present the information is just as important as the content itself.

You cannot create any type of report without first gathering all the necessary information. Make sure the information is true and from reliable sources. You have to learn exactly how to collect information efficiently.

Therefore, do this so that you can create a compelling and correct report.

It's pretty useless to make a very lengthy report and there's just a lot of fluff in that. Then your target audience has to look at the whole thing, even all the useless information.

More often than not, people think more about reading quick reports.

It is very tempting to fill a written report with a lot of information. This is especially true if you want to get the message across completely. However, you must resist the need to include too many details.

You must present a clear, concise and complete report. This could enable them to do something if needed.

If you may be involved in the sales and receive rewards for the numbers, then you understand exactly how important it would be to produce accurate and well-timed monthly sales reports. As a sales agent, you should also be able to meet sales goals as you can predict your profit in the coming months based mainly on the sales trends. This guarantees that you can also double your sales efforts, especially during lean months.

To help you create a complete and professional looking monthly sales report, you can use this month-to-month sales report and forecasting template for Excel. Not only will you be able to direct your bosses and professionals your profit numbers, you can even predict predictable sales volumes in the future.

reports are certainly one of the most well-known sales information visualization tools for everyday practice. With a sales dashboard you can see the real picture of performance and observe what is happening in your market. Since your business can turn into a blind spot, analyzing sales is definitely crucial. Someka offers this Sales Dashboard Excel template to automate your profit analysis and reporting process.

This format has been released to download and use for many of your monthly sales reports and forecasts. This means that you can use it as often as you need, update only the essential fields in the Excel template.

The sales report separates the date in the data entry sheet and displays it in summary format, making it easier for you to personally determine your winnings according to certain classes and within specific time frames. Here you can view and type information by Year, Quarter, Month, Company and then view total sales for each category.

Finally, the sales forecast shows the actual sales for your month, plan and goal, difference, percentage, year-to-date (YTD) sales, YTD plan, YTD variance, and YTD percentage. Having this forecast will certainly help you to look ahead, plan and create your profit tactics to make the most of the marketing and sales efforts, helping you reach and even exceed your allocations.

The format also instantly translates your information into a visual format for presentations and for visual reports.

This article is part of the larger sales reports series.

A sales report is basically a breakdown of information presented in a way that business owners show exactly how their staff and campaigns are performing. These reports help organizations achieve and measure the best sales goals using Excel spreadsheets and consumer partnership management (CRM) software, and typically include sales activity, revenue, and leaderboard calculations.

Sales reporting features by extracting information from product sales, funnel activities and sales campaigns and then combining them into reports to produce a visible representation of exactly how your profit activities and campaigns are performing. You can use this data to create reports on time periods such as daily, monthly, and quarterly. You are also able to create dashboards, which are numerous reports that are visually displayed on one page along with your most important sales information.

Sales reports help small businesses make important decisions by informing them about trends and behaviors affecting sales. For example, sales reports can track total income and even show which salesperson helps make the most calls, adds the most deals to the pipeline, and closes the biggest deals. Ultimately, you should create a sales report for each of the metrics you want to track.

Having a good plan with set allocations usually makes reporting all income more meaningful simply because it allows you to definitely compare activity information with set goals. This is why sales reporting is important sales management best practices for any business. Make sure to integrate elements of the sales plan and sales allocations into your profit reports to help you measure overall sales goals.

For example, you need the goal of the sales report to track quarterly and monthly sales to find out if your income is growing, stagnating, and declining. Or maybe you need a sales report to track the performance of each sales rep to find out who needs help and training, who are the top performers and also who should have a campaign and pay raise.

Once you determine the purpose of the sales reports, you want to define who will use them. For example, a sales supervisor who focuses on sales promotions and deals in the funnel needs a phone call report that shows the number of calls and a funnel report that shows deals in the funnel and the probability that they will be closed. On the other hand, a CEO trying to determine if the girl should invest some of the marketing budget in a specific product may need a report showing sales by product by quarter to help with sales forecasting.

sales report template excel

Because sales reports are created based on sales data, you must have a method to track sales actions and performance. This is very important simply because you cannot create reports without monitoring your earnings data. For example, if you want to include the number of daily sales development repetitions per day in your sales report, you must establish a method to track and record this number. You are able to personally write down the number of calls with a monitoring sheet and use a CRM to systematize the process.

The easiest method to track sales information is to use a CRM. With complete CRM

Then determine what you want and don't want to include in your sales reports, for example because of the time period that your report covers, the product line, and the sales associates that are included in each report. This information should secure the purpose of the sales report that you identified in coordination one, and the user that you identified in coordination three.

Where possible, include information from sales strategies and key performance indicators (KPI

Once you realize the purpose, scope, and audience of the sales report, you need to decide exactly how the details will be displayed. For example, a scoreboard showing earnings and the number of closed transactions is best represented with a bar chart from left to right for each seller. Or an item mix report can be organized much better using pie charts showing the portion of sales with written explanations of cross-quarter comparisons.

If you are truly a sales supervisor who creates your own sales report to track daily calls, number of quotes, and similar sales analytics, you may want to take advantage of a daily trend bar chart. If you set it up for your CEO, who decides if the girl should spend marketing dollars on the specific product, the girl may want to see a pie chart showing the proportion of sales per product. Knowing who can use your sales reports can help you see exactly how you are creating them.

Personalizing your personal sales reports can be time consuming, but the benefit is that you may have extra control over the content, nature and format of the reports. How to use sales report theme

However, the easiest method to create powerful sales reports is often by using CRM (Consumer Partnership Management) software. Robust CRM

For example, if you are in Freshworks CRM, all you have to do is click the tab

In addition, since sales reports show exactly how close you will be to meeting sales quotas, they can act as incentives and help you justify investments in sales rewards and payment plans. Sales reports help sales professionals know who is on track to get bonuses, incentives, and winning competitions.

If you are technology savvy, you may decide to develop a PC program to monitor and create sales reports. However, the main tools used in small business sales reporting are Microsoft Excel, Google Sheets, and CRM

With Microsoft Excel and Google Sheets, you can each certainly generate income reports based mainly on the sales information you enter. The advantage of using Excel and Google Sheets is that the price is minimal and they are easy to adjust. The downside of presenting one of the programs

A CRM contains all the information you need to create sales reports. Therefore, the advantage of using a CRM has been being able to produce a sales report at the touch of a button without having to create formulas and search historical sales data. The downside is the fact that customization choices are less fun than creating your personal ones from scratch, which can be fine if your CRM has the sales reports you need and allows you to definitely customize the kind of sales reports you need. you want.

A lot of data is needed in every sales and marketing process. As a result, this means there are generally a large number of sales reports you can create, from lead source report to earnings report. The reports you decide to include in your dashboard depend on how exactly you want to use them and your role. If you're a salesperson, you will start to think more about personal dashboard reports that focus on both sales goals and rankings.

Business owners, on the other hand, will need high-level dashboard reports centered on exactly where sales are coming from, i.e. when they are won and lost. These include reporting on revenue, number of products sold, actual products sold, number of calls made, number and value of deals in the pipeline, as well as the likelihood of transactions closing. These would form the basis for almost any report you create.

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QC, SPC, Six Sigma, Quality Management, Quality Control Tools, Tips, Articles and Templates

Table of Contents

Total Quality Management Guides, Resources, Software, SPC Control Charts and more quality tools and templates for quality professionals.

Tips and Questions for your new Pilot QC Process

Well, you have been developing the new process and looking forward to implement it and see the expected results and improvements – however starting with a smaller scale pilot test project is usually a good idea to minimize the potential risks, costs and of course receive feedback on the results and outcomes…

Quality Control and Six Sigma Terms for Managers

Quality managers, analysts and professionals use specific terminology which other business managers like marketing managers, sales managers and HR managers find hard to follow and some terms can even be misleading. Read the most common quality terms…

Six Sigma, Quality Control and SPC Charts and Tools for Excel

Excel toolbox for quality managers: SPC Control Charts, Templates, Reports, Tools and Software for Microsoft Excel users. Fully automated tools and charts allow users to create reports and analysis with one click in Excel…

Quality Control vs Quality Assurance

Many quality terms and quality tools can be confusing for business people not involved in the quality projects and processes in the business. However, knowing the distinction between some key quality terms is crucial for business people…

QC Tools for Quality Management

Frequently used QC tools used in six sigma projects and quality management systems in business organizations. Quality professionals use quality tools to analyze processes, gather data, perform testing, collect input from internal and external customers…

Quality Management Reporting: Quality Scorecard and Dashboard

QC Management and six sigma initiatives require effective reporting by using quality metrics, KPIs, scorecards, dashboard reports and other tools to improve quality analysis and continuously track quality trends in your business processes…

7 Basic Quality Tools

These are the 7 basic quality management tools every quality pro should use. These seven quality tools are pretty basic and general and can be easily applied to a variety of business cases…

Inventory Metrics Examples

samples and examples for your inventory and supply chain dashboard reports. What are the top inventory KPIs and how to measure and track them efficiently…

How to Create a Successful Performance Management System

The 5-Step Process of Creating and Sustaining an Effective Performance Management System for your Organization. How to Improve Performance and use the right KPIs for your business…

Project Cost Estimate

How to improve your project cost estimate skills and maximize the ROI on your projects. The project cost estimate helps you better plan your project, manage the costs and achieve your objectives while minimizing the cost…

Operating Performance Ratios

Understanding organizational operational performances is critical, however it take a lot of time looking at various financial ratios, gathering information, collecting data and analysis. Here is a way to evaluate operational performances with these 3 simple financial ratios…

Utilizing the SIPOC Tool for Process Performance Analysis

SIPOC is a process management tool for analysis of business process performance and improving business processes in organizations…

General vs Specific Business Metrics and KPIs

When you design and create your business scorecard it is important to take into consideration both generic and specific metrics for your business. Understanding your KPIs is important for you to be able to develop the right scorecard and measure effectively your business performances…

Tips on Avoiding Analysis Paralysis in Business

Having too many choices and analysis paralysis prevent us from making decisions and frequently we end up without making decisions because we create a complex situations even when…

Supply Chain Metrics Examples: The Cycle Time KPI

The cycle time KPI is part of the . The cycle time definition will vary based on the business model and company's strategy however cycle time in general is the difference between the time when the customer places an order and the time when the customer receives the order…

Fishbone Diagram: The Process and Benefits

This simple and very useful business tool can bring many benefits to your analysis and brainstorming sessions. The fishbone chart or diagram helps teams perform structured cause and effect analysis and generate many practical ideas while keeping everything into the fishbone categories…

Time driven activity based costing

What is time driven ABC? What are the benefits of time driven system compared to traditional ABC systems used in many organizations today…

SPC Control Charts: How to use control charts to improve your processes

Quality control charts are used for process analysis, process management and process improvement. Every quality management professional should use control charts to continuously monitor, analyze and improve business processes…

Pareto Examples for Business

Examples of Pareto Principle in various business situations and how you should use these examples to apply the pareto rule in your business and identify areas of improvement…

7 Steps to Developing and Implementing Employee Satisfaction Survey

Employee satisfaction surveys give managers the opportunity to understand any issues and see what is preventing the organization to deliver better results. Issues which prevent employees to do their job better…

Understanding Andon Systems in Process and Quality Control

Andon System is a part of Process and Quality Control Management Systems, which are basically alert systems, originally used by and production companies to prevent defects, errors, quality issues…

Customer Service KPI Reporting Guide

Customer Service Reporting, Analysis and Management is a critical source of information to improve your business overall. Customer Service KPIs and Metrics on your dashboard…

Multi Voting Technique for Teams in Business

Multivoting is a management tool used after brainstorming sessions when the team will generate a large list of ideas which must be reduced to some manageable number of items…

Balanced Scorecard Customer Perspective Examples and Metrics

The customer perspective or customer category in the Balanced Scorecard reporting and performance management is critical for achieving your strategic objectives which is the overall goal of each and every balanced scorecard initiative…

Service Management System

Service management system and processes: How service production and service delivery systems can be defined, managed and improved just like traditional production and product inventory systems. Service inventory and process…

Business Dashboard vs. Business Performance System

Business dashboard reporting should be the critical component of your performance management system. The KPIs and related business metrics on your dashboard should be integrated in a way that communicates effectively not only the “what” but also the “why” of your current performance…

Operational Risk in Business

What is operational risk in business? Operational risk is part of any business in any industry – regardless of the company size. Risk must be managed so companies can prevent losses and minimize the risk involved in their business operations and daily activities…

The 10-Step Business Planning Process

Business planning process: This simple business planning framework uses these 10 simple steps to walk you through the process so you can analyze your business and gather all the required information when you need to create a business plan…

15 Invaluable Laws of Growth

Book Review: “The 15 Invaluable Laws of Growth: Live Them and Reach Your Potential” by John C. Maxwell offers some really good principles for business professionals. This book might be one of his best books so far…

What Are Key Performance Indicators?

What are KPIs and why they are critical for success of any organization in business? What is measured, tracked and monitored is more important than how it is measured as long as it doesn't require ongoing time and efforts from the users. KPI dashboard reporting in addition provides managers…

Benchmark Performance

While we improve compared to previous years without external benchmarks we are not really aware of how good we are. What if our revenue grew by 5% in the last 3 years but we don't know that other companies in the industry had a two-digit growth…

How to Coordinate a Project

To coordinate a project managers need to apply a set of various project management tools, techniques and skills. The overall goal of coordinating a project is to make sure that the project is completed on time, within the budget and delivers the required results which are clearly defined in the project plan…

What is QFD?

QFD or is also known as the voice of the customer (VOC) or the house of quality. QFD is a quality management method which is used by companies to translate the specific customer requirements into actual product and process quality requirements and deploy the requirements, functions and features within the organizational processes and systems…

ABC Analysis in Inventory Management

By using ABC analysis inventories are categorized based on their priorities and requirements for accurate monitoring, tracking and management control. Not every item in your inventory will have the same impact on your total cost…

Product Driven Supply Chain Management

Changes in product strategies always demand many other changes like completely different marketing strategy, sales tactics, operations, pricing, target market audience and efficient and productive supply chain management…

Blue Ocean Strategy: The 4 Questions

The tool helps users rebuild the customer value elements. This concept uses 4 very simple questions to make it easier for users to think and go through their traditional industry frameworks and competitors' business models and develop unique business strategy…

Customer Retention Strategies

What is customer retention? Why it is one of the most important strategic programs for your organization? Customer retention is a strategy, concept and system which includes the processes conducted by the organization with the purpose of improving your current customer retention rate…

Step Cost Management Tips: What is a Step Cost?

In addition to estimating and managing your fixed and variable costs, understanding your step cost is critical and it makes a difference in your overall cost structure. If you understand your cost structure and step costs you can manage…

Balanced Scorecard Financial Perspective

The financial perspective of the balanced scorecard includes the key financial measures – ratios, KPIs and metrics which help managers monitor the financial results of the organization. The specific financial metrics used will depend on the company and its overall strategy however…

How to Monitor Your Business Trends

The major benefit of continuous trend monitoring system for business reporting is the manager's ability to identify critical trends on time. This saves time and money and reduces the business risk both in short term and long term by allowing managers to act on new opportunities…

Kano Model for Quality Management

The Kano model is very effective quality tool for improving the company's understanding of the customers' needs. The customer feedback is converted into specific quality requirements which are specific and productive for the organization by using QFD…

The McKinsey 7S Model

The 7S Model: The 7 elements together offer a strategic planning model for holistic and overall evaluation and assessment. In addition to organizational analysis and planning the same approach can be used for evaluating and planning departments, projects, regional operations, teams…

What is Benchmarking?

Benchmarking in business is the process and system for comparing your results, products, processes, performance, etc. against a predefined standard or criteria. The overall goal of benchmarking is continuous improvement. Companies compare results with the leaders in certain areas and by doing that they identify areas for improvement…

10 Productivity Tips

Have you ever applied the Pareto Rule to your everyday tasks? While we all know Pareto suggests that 80% of our productivity is a result of only about 20% of our efforts, we all sometimes take the routine tasks we do on a daily basis as granted…


The SERVQUAL methodology measures the quality of services on the basis of multiple service quality variables. There are variations of what should be measured and what drivers make the overall service experience and many organizations have been adopted the model by defining their own…

Cost of Quality

Cost of quality is a cost analysis method which helps businesses recognize, estimate and manage their total cost of quality improvement programs. The quality costs associated with poor and high quality can be a complex analysis and this cost analysis concept can be used to improve the overall costs of quality…

Cost Benefit Analysis

The Process of Using Cost-Benefit Analysis in Business: Cost benefit analysis in business is an evaluation method used for comparing the costs and benefits of any business decision or alternative…

Voice of the Customer (VOC)

The success of any product development depends on the assumptions companies make about what their target customers need, want and prefer. If these assumptions don't represent the real customers' needs, product development will hardly be any successful for the organization…

What is Quality Control?

Quality control (QC) generally relates to managing the quality level of products, services and processes – it is the organized system by which business organizations ensure a predefined level of quality (predefined standard) has been continuously met…

Business Performance Management System

How to develop and organize a successful business performance management system? What is business performance management system, business metrics, KPIs… Business Management Tools, Software, System and Tips on Business Performance Management…

Call Center Metrics

The Most Important Call Center Metrics and Call Center KPI: Though the average call center manager will monitor over 25 call center KPI, this will usually only manage to generate a great deal more work for that individual, and will not lead to much in terms of improved performance and productivity for the department. The most successful world-class departments rely on only the five most important call center KPI, which are…

Getting to Know Management by Objectives (MBO)

Management by Objectives (MBO) is a form of goal definition within a business that allows the management and the rest of the employees to understand and agree on the same outcomes that need to be achieved by that business…

Activity Based Costing – ABC

Developing ABC Costing System and ABC Application for Excel. Tips on Activity Based Costing and Activity Based Management…

Performance Management

Tips on developing effective performance management system…

Six Sigma

What is six sigma, approaches, methods and benefits for organizations…

Pareto Analysis

Pareto Principle also known as 80/20 rule can help you improve your strategic focus…

Break-Even Analysis

What are your business limits? Break-Even Analysis overview and applications…

Business Performance Management

The nature of performance management can make it difficult to define as a specific activity, as it requires several different types of efforts and measures in order to practice it properly. Overall, it is a process that consists of the following in order to achieve a specific goal…


What is a metric? Define your business objectives and metrics…

Business Chart

Business chart types and tips on when and how to use them for your business reporting…

Balanced Scorecard Reporting

All you need to know about the balanced scorecard and strategy maps development…

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